call centre agent - customer service

CFMWS - WHERE PURPOSE MEETS PASSION! At Canadian Forces Morale and Welfare Services (CFMWS), we?re more than just a workplace; we?re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events. Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services. As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact. THE ROLE As Front Desk and Customer Service Attendant, you will greet visitors, establish nature of business and direct visitors to appropriate area or person. You will ensure access to the facility, equipment and services is by authorized clients only. You will provide clients with information regarding the facility, services and activities. You will open and close the facility in accordance with security regulations. You will collect admission and registration fees for classes, activities and clubs, and issue receipts. You will operate the cash register, prepare deposit at the end of shift. You will also maintain a petty cash fund and prepare and maintain registration lists. QUALIFICATIONS NEEDED Education, Certifications and Licenses An acceptable combination of education, training, and experience will also be considered AND Current CPR and Current Basic First Aid level certification Experience In cash handling In operating a cash register Competencies Client focus, organizational knowledge, communication, innovation, teamwork and leadership. LANGUAGE REQUIREMENTS French Essential BENEFITS AVAILABLE Health Benefits: Healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program and mental health support. Work Life Balance: Paid/unpaid leave, including vacation pay, family related leave and personal days. Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans. Learning and Development: Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training. Perks: Discounts provided through CF One Member Appreciation. Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits OTHER INFORMATION This is an on-site position with an assigned work location. This position is required to work evenings and weekends PSP: Keep our Canadian Armed Forces operationally ready and their families and military community healthy as part of the team at Personnel Support Programs. Personnel Support Programs c