front desk agent

Front Desk Agent Looking for an outgoing enthusiastic person who has a drive for guest satisfaction Work with a team of equally enthusiastic people Responsibilities: * Answer the phone calls and taking reservations * Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. * Check in and checkout guests in Courteous manners * Coordinate with Housekeeping to track room status and guest concerns. * Review and correct all hotel transactions * Review and correct all hotel credit card transactions * Generate daily revenue reports. Position Requirements include: * Morning, Evening and weekend work * High school diploma or equivalent; * Excellent communication skills French and English * Strong customer and guest service skills in a fast paced environment; * Experience with computers, Windows and Microsoft programs and hotel software; * Ability to work as part of a team or individually; * Good organizational and time management skills; Job Types: Full-time, Part-time Pay: From $16.00 per hour Work Location: In person