front desk agent

The Position: Are you looking for a role that keeps you connected to the hospitality industry without the commitment of a full-time schedule? We are seeking a personable, organized, and reliable Front Desk Agent to join our team on a flexible basis. This position is ideal for someone who enjoys guest interaction and wants a predictable baseline of hours with the opportunity to pick up extra shifts when they become available. Guaranteed Hours & Schedule * Guaranteed: A minimum of two or three 8-hour shifts per week. * On-Call Opportunity: Additional shifts may be available based on occupancy surges, staff vacations, or seasonal needs. * Shift Times: 3-11pm throughout the week depending & 7am-3pm Saturday & Sunday with some Fridays. * *One of the positions is to fill in for maternity leave, and the schedule will fluctuate depending on business needs, the other is a permanent part time postion. * Key Responsibilities * Guest Relations: Provide a warm welcome, manage check-ins/check-outs, and act as the "go-to" person for guest inquiries. * Administrative Tasks: Manage reservations via Opera, process payments, and handle phone inquiries. * Problem Solving: Efficiently resolve guest concerns with a positive and professional attitude. * Communication: Maintain clear logs for the next shift to ensure seamless guest service. What We?re Looking For * The "Hospitality Personality": Friendly, professional, and calm under pressure. * Reliability: Since this role has specific guaranteed dates, showing up on time and ready to go is essential. * Tech Savvy: Comfortable using multi-line phones and property management software. * Previous Experience: Not required but a large positive. Why Join Us? * Maximum Flexibility: Perfect for balancing with school, another job, or personal projects. * Professional Environment: Work in a busy setting with a supportive team. * Growth: Stay "in the loop" for future permanent openings if your availability changes. Please submit resumes through email or in person. Training will take place during the week, full time, for 2 weeks and then move into the part time position. Thanks and I look forward to hearing from you! Pay: $15.00 per hour Work Location: In person