manager, food and beverage service

General ManagerBreton Crafthouse | Downtown Sydney, Nova ScotiaBreton Crafthouse is seeking an experienced and motivated General Manager to lead our downtown Sydney operation.Born from Breton Brewing Co., Breton Crafthouse brings the culture, hospitality and community focus of Breton Brewing into a unique downtown setting. The Crafthouse combines a full-service restaurant featuring elevated brewpub fare and brick-oven pizza, an onsite microbrewery, retail shop, and private event space.We are looking for a strong hospitality leader who can bring these elements together and take overall responsibility for the operation, performance and continued development of Breton Crafthouse.The RoleThe General Manager is responsible for the overall leadership and day-to-day operation of Breton Crafthouse.Working closely with the Executive Chef, Crafthouse supervising team and reporting to Breton Brewing's senior leadership, the General Manager will oversee the people, systems and financial performance of the business while ensuring a consistently high standard of hospitality.This is a senior leadership position requiring someone who can balance the demands of a busy hospitality operation with the broader responsibility of developing people, improving systems, managing financial performance and planning for continued growth.The successful candidate will have the autonomy to lead the operation while having the support and resources of the broader Breton Brewing organization.Key ResponsibilitiesLeadership & Team DevelopmentProvide overall leadership to the Crafthouse teamLead, coach and develop managers and supervisorsFoster a positive, professional and accountable workplace cultureOversee recruitment, onboarding, training and employee developmentEstablish clear expectations and standards across the operationWork closely with the Executive Chef to ensure strong alignment between front-of-house and back-of-house operationsIdentify and develop future leaders within the organizationOperations & Guest ExperienceOversee of daily Crafthouse of food & beverage and retail operations.Maintain high standards for hospitality, food, beverage, cleanliness and overall guest experienceEnsure operational systems, policies and procedures are consistently followedMaintain an active presence throughout the operation and support Crafthouse team members during key service periods. Key service periods include but are not limited to lunch and dinner services.Identify opportunities to improve efficiency, service and the overall guest experienceEnsure compliance with licensing, health and safety, employment and other regulatory requirementsFinancial PerformanceTake responsibility for the overall financial performance of Breton CrafthouseDevelop and manage annual operating budgets in collaboration with senior leadershipMonitor revenue, labour, food cost, beverage cost and other key operating metricsReview financial and operational results and take action where requiredWork with CFO & Operations Manager to develop strong financial and operational controlsDevelop strategies to increase revenue and improve profitabilityEnsure scheduling and staffing levels are appropriate for business volumesFood & BeveragePartner with the Executive Chef on menu development, food quality, pricing and profitabilitySupport a strong working relationship between kitchen and front-of-house leadershipWork with Breton Crafthouse's brewing team to showcase Breton beer and Good News productsSupport the development and promotion of beers produced through the onsite microbreweryWork with the marketing team to ensure beverage programming reflects the quality and identity of the Breton & Good News brandsEvents, Retail & Business DevelopmentOversee the successful operation and continued development of Crafthouse's private event businessSupport the growth of retail sales and other revenue opportunities within the locationWork with the Breton Brewing marketing team on promotion