manager, restaurant

The Company: Church's Texas Chicken? is an authentically Texas chicken brand that was first brought to life in San Antonio, Texas across from the Alamo in 1952. If you?re looking for a career that?s fun, fast-paced and loaded with opportunity, then you?ve come to the right place. At Church's®, we?re not your typical quick service restaurant. We make real comfort food that makes a difference in peoples? lives. And for over 65 years, our restaurant has been a place where hardworking people can get ahead and go on to do amazing things by serving others Assistant Manager The Opportunity: We are a local family company who operate multiple Church?s Texas Chicken restaurants around the GTA. We are looking for hardworking, positive, and energetic individuals who are committed to maintaining integrity and providing a high standard of service to our customers. At our restaurants, we focus on a maintaining a positive team culture and work environment. We are an equal opportunity employer who strive to provide competitive compensation, performance recognition and opportunities for advancement and development. Requirements: · Food service/hospitality sector experience required · Management experience preferred · Willingness to learn all areas of restaurant operations & work multiple stations. · Have a positive and motivating leadership style · Be able to lead a team of 3-7 people · Excellent interpersonal, written, and verbal communication skills · Ability to adapt to a fast-paced and flexible environment · Basic accounting skills and knowledge of technology · Comfortable working on your feet for full shift · Reliable and hard-working · Strong organization and collaboration skills Responsibilities (Assistant Manager): Customer Service · Effectively resolve customer complaints and provide customer service · Respond to customer concerns in-person, online, and over the phone · Assist cashiers when needed to take and complete orders, and communicate with guests · Serve guests in a positive and professional manner · Maintain solid product knowledge Staff Management · Recruit, train, and supervise Team Members and ensure their professional development · Set staff work schedules and monitor staff performance Inventory and Resource Management · Review and analyze monthly operating results to ensure restaurants are maximizing their profit · Ensure food costs, labour costs and other expenses are within budget · Create weekly report sales and expense reports for management · Maintain records of stock (inventory), repairs, sales and wastage · Order supplies and food and manage their use with minimum wastage Restaurant Operations Management · Ensure that both the restaurant operations and guest experience are aligned with our brand standards · Maintain strict safety and sanitation standards throughout kitchen and other restaurant areas (dining area, bathrooms, etc.) · Manage the daily operations of a single restaurant (10-45 employees) while ensuring delivery of quality food and guest satisfaction. · Assist in all food preparation and kitchen operations, including breading, marination, frying, baking, etc. · Follow the company?s security and safety procedures · Implement operational plans, processes, and tools in our restaurants · Develop and implement marketing plans · Use planning and projection tools to ensure restaurant is ready for busy periods · Identify issues and propose solutions that have an impact on the restaurant?s bottom line · Cash management ? balance cash daily, and make deposits to the bank · Be able to work full time and on a combination of days, including evening and weekend shifts (6 days a week) · Other duties to maintain the day to day operations of a fast food restaurant Job Types: Permanent, Part-time, Full-time Pay: $18.00-$19.00 per hour Work Location: In person