office administrator

*Job Title: *Office Administrator About Us: Maximum Mechanical is a trusted provider of top-quality HVAC, Plumbing and Electrical services. We are committed to delivering exceptional mechanical solutions to commercial customers. We are looking for a dedicated and attentive Office Administrator to join our team. Position Overview: The Office Administrator is responsible for supporting the day-to-day internal operations of the office. The position will assist with customer communication and job coordination and help ensure office tasks are organized and completed efficiently. Key Responsibilities: * Monitor incoming phone calls, emails and customer inquiries in a professional, courteous and timely manner. * Respond to general customer requests and direct inquiries to the appropriate team members. * Assist with scheduling and coordination of jobs and projects across 3 field-level departments. * Work alongside Service Coordinator and Management to organize and prioritize tasks. * Maintain accurate customer information, contact details, service records and other related documentation. * Assist with Service and Project Coordination including updating job information, ordering/tracking materials and communications with customers and field technicians. * Assist in Safety Program administration, documentation and record keeping. * Perform miscellaneous office and administrative tasks as needed. Qualifications: * Proven experience in customer service or administrative roles * Strong organizational and time-management skills * Excellent written and verbal communication skills * Ability to multitask and thrive in a fast-paced environment * Computer literacy and proficiency with office software including Google Suite * Positive attitude and a passion for providing exceptional customer service Why Join Us? * Competitive pay. * Opportunities for career growth and advancement. * A supportive & collaborative work environment. * Health benefits, and retirement plans. We look forward to hearing from you! Job Types: Full-time, Permanent Pay: $45,000.00-$50,000.00 per year Benefits: * Company events * Dental care * Extended health care * Paid time off * RRSP match * Vision care Flexible language requirement: * French not required Application question(s): * Do you have experience in the HVAC/Plumbing or trades industry? Education: * Secondary School (preferred) Experience: * Customer Service: 3 years (preferred) Language: * English (required) Work Location: In person