office administrator

Office Administrative Coordinator Neotec Water Treatment ? King City, Ontario Neotec Water Treatment has provided residential and commercial water treatment solutions across Ontario since 1993. Customer satisfaction is our top priority, and we?re looking for a new team member to help us grow while ensuring our customers continue to receive excellent service. We value a positive, constructive workplace and are looking for someone who will contribute to that environment. The successful candidate will be motivated, organized, punctual and outgoing, with the initiative to learn, keep assigned tasks moving and follow through reliably. Full-time, in-person Neotec Water Treatment is looking for an organized, dependable Office Administrative Coordinator to support our office team, technicians and customers. This person will help keep day-to-day service work organized and make sure customer requests and internal tasks are followed through to completion. Responsibilities * Answer and route incoming calls and respond to customer inquiries professionally. * Book service visits and coordinate schedules with technicians and customers. * Prepare and track work orders, service requests and customer follow-ups. * Follow up on quotes, outstanding requests and next steps so open items don?t get missed. * Assist with invoicing, purchase orders and other routine administrative tasks. * Maintain accurate customer, equipment and service records. * Provide general office support and communicate updates clearly across the team. What we?re looking for * Strong organization and attention to detail. * A self-directed approach: able to prioritize work and move tasks forward without constant reminders. * Reliable follow-through, including keeping track of open items and confirming when they?re complete. * Clear, professional communication by phone, email and in person. * A collaborative, helpful approach with customers, office staff and field technicians. * Good judgment, discretion and the ability to manage changing priorities. * Comfort with email, calendars and Microsoft Office. Experience with customer service, scheduling, invoicing or service coordination is an asset. Previous administrative or customer service experience is preferred. Salary: $45,000?$50,000 per year, based on experience. Interested candidates can send a resume and brief introduction to contact@neotecwater.com Job Types: Permanent, Full-time Pay: $45,000.00-$50,000.00 per year Benefits: * Disability insurance * Extended health care * Life insurance * On-site parking Ability to commute/relocate: * King, ON L7B 1K5: reliably commute or plan to relocate before starting work (required) Education: * Secondary School (preferred) Experience: * Front desk: 1 year (preferred) * Administrative experience: 1 year (preferred)