office manager

Job Overview We are seeking a dedicated and detail-oriented Office Manager to oversee the daily operations of our Naturopathic Wellness Clinic. The ideal candidate will bring strong organizational skills, exceptional customer service abilities, and experience in a clinic or healthcare setting. This role is vital in ensuring smooth administrative processes, managing accounts, and providing outstanding support to both staff and clients in a welcoming and holistic environment. Key Responsibilities: * Manage front desk operations, including greeting patients warmly and handling inquiries with care. * Oversee clerical tasks such as filing, data entry, and maintaining accurate patient records. * Provide exceptional customer service by addressing patient concerns and ensuring a positive experience. * Coordinate office schedules, appointments, and meetings efficiently to optimize clinic operations. * Maintain an organized and professional workspace while ensuring compliance with clinic policies. * Proofread documents for accuracy and clarity before distribution. * Utilize Google Suite, Jane App, and other computerized systems to streamline office functions. * Collaborate with naturopathic practitioners and staff to enhance workflow and improve patient experiences. * Manage accounts receivable, including invoicing and payment tracking. * Handle extended health direct billing processes for patients. * Oversee inventory management, including tracking supplies and placing orders as needed. Qualifications: * Proven experience as an Office Manager or in a similar administrative role, preferably in a naturopathic, dental, or medical office setting. * Strong organizational skills with the ability to multitask and prioritize effectively. * Excellent customer service skills with a friendly and empathetic demeanor. * Proficient in clerical duties and comfortable using computerized systems, including Google Suite and Jane App. * Experience with accounts receivable and extended health direct billing is an asset. * Attention to detail, particularly in proofreading and maintaining accurate records. * Ability to manage inventory and supply orders efficiently. * Ability to work collaboratively within a team environment while also being self-motivated. * Experience in a clinic setting is an asset. At Docere Wellness, we are committed to providing a supportive and holistic environment for both our patients and team members. If you are passionate about wellness and thrive in a dynamic, patient-focused setting, we encourage you to apply for this rewarding opportunity as an Office Manager. Job Type: Full-time Pay: $18.33-$26.00 per hour Benefits: * Casual dress Work Location: In person