retail sales associate

Tuff Collection (www.thetuffcollection.com) is a Vancouver-based brand built on the belief that confidence should not come at a cost, and that women deserve clothing that feels elevated, enduring, and attainable. Job Summary We are looking for a friendly, enthusiastic, and customer-focused Sales Associate to join our team. The ideal candidate enjoys fashion, has strong communication skills, and is passionate about providing excellent customer service while creating a welcoming shopping experience. Duties * Greet customers warmly and assist them with product selection, sizing, and styling recommendations. * Provide exceptional customer service and build positive relationships with customers. * Maintain an organized, clean, and visually appealing sales floor. * Process sales transactions, returns, and exchanges accurately using the POS system. * Restock merchandise and maintain proper product displays. * Assist with inventory management, stock replenishment, and shipment processing. * Stay informed about current promotions, new arrivals, and product features. * Work collaboratively with team members to achieve sales targets and store goals. * Follow store policies and loss-prevention procedures. Requirements * Previous retail or customer service experience is an asset. * Strong communication and interpersonal skills. * Friendly, approachable, and professional attitude. * Interest in fashion, apparel, and current trends. * Ability to work in a fast-paced retail environment. * Reliable, punctual, and detail-oriented. * Flexible availability, including evenings, weekends, and holidays as required. Join us as a Sales Associate and play an important role in bringing the Tuff Collection experience to life in our first in-person store. This is an exciting opportunity to grow with a Vancouver-based brand, help shape our retail presence, and make a meaningful impact as we build our community. Pay: $19.00-$22.00 per hour Benefits: * On-site parking * Store discount Work Location: In person