retail sales manager

*AutoShack at Rona+ * Wage: $33 to $35 per Hour+ Monthly Commission Job Type: Full-time AutoShack is hiring a Retail Store Manager for one of our AutoShack at Rona+ locations. This is a hands-on leadership role for someone who wants to take ownership of a store, build a strong team, and deliver consistent results. You will lead from the floor, set the standard for execution, and be responsible for day-to-day store performance. This position is best suited for an experienced retail leader looking for a stable, long-term role with the opportunity to grow through performance, leadership, and sustained success. What You?ll Do This role is approximately 65% customer service, sales leadership, and team engagement and 35% inventory, operations, and store control. Customer Service, Sales & Team Leadership (65%) * Lead customer interactions in-store and over the phone * Set the standard for customer service, product knowledge, and sales execution * Coach and develop Assistant Managers and Associates * Drive results across sales, warranty attachment, customer satisfaction, and return rate control * Handle escalated customer issues professionally and decisively * Maintain a visible leadership presence on the sales floor Inventory, Operations & Store Control (35%) * Oversee inventory accuracy, stock organization, and receiving * Ensure timely processing of returns, transfers, and stock orders * Maintain a clean, organized, and operationally sound store * Monitor processes to reduce errors, returns, and inefficiencies * Manage labour and payroll discipline within target * Ensure company policies, procedures, and safety standards are followed What We?re Looking For * 5+ years of retail management experience * Strong leadership, coaching, and accountability skills * Experience managing store-level performance and operational standards * Hands-on leader who leads from the floor, not from the office * Organized, reliable, and comfortable operating independently * Comfortable in a structured, performance-driven environment * Looking for a stable, long-term store leadership role Assets * Experience in a multi-location retail environment * Experience in high-volume retail * Automotive or parts-related experience Compensation This position includes a base salary plus monthly commission. Managers participate in the monthly commission plan based on key store performance metrics, including: * Average Order Value * Extended Warranty Sales * Return Rate * Calls Answered / Declined * Customer Satisfaction * Inventory Compliance * Store Sales Target Performance * Payroll Efficiency Monthly commission typically ranges from approximately $300 to $500 on the low end, with strong-performing stores capable of generating $2,700+ per month. Requirements * Full-time availability, including weekends * Reliable transportation and a reasonable commute to the posted location * Ability to stand for extended periods * Ability to lift up to 40 lbs About AutoShack AutoShack is a Canadian automotive parts retailer building a disciplined retail network through our AutoShack at Rona+ locations. We are focused on strong store execution, stable operations, and developing leaders who can build successful teams and deliver results consistently. Hiring Process We want to ensure that all applicants have a fair and equal chance, so we?re using a TestGorilla assessment (https://www.testgorilla.com). This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview. Pay: $33.00-$35.00 per hour Expected hours: 40.0 ? 44.0 per week Benefits: * Dental care * Life insurance * On-site parking * Vision care Education: * Secondary School (preferred) Experience: * Retail management: 5 years (required) * Retail sales: 7 years (required) * Leadership: 5 years (preferred) * Customer service: 7 years (preferred) Language: * English (required) Licence/Certification: * Driving Lic