warehouse supervisor

Employment Type: Full-Time (On-Site) Location: 1920 Saint-Régis, Dorval, QC, H9P 1H6 Schedule: Monday to Friday, 8:30 AM ? 4:30 PM About Us Founded in 1985, FB Canada Express is a Canadian logistics company with over 40 years of experience in cross-border and time-critical logistics. We provide a range of services including air freight, customs clearance, cross-border eCommerce, time-critical transportation, and warehousing and fulfillment solutions. With operations across Canada, we work with businesses, logistics providers, and eCommerce partners to manage the movement, clearance, fulfillment, and final-mile delivery of shipments into, out of, and within Canada. Our teams combine industry expertise, technology, and hands-on operational support to deliver reliable and efficient logistics solutions. Fulfillment & Warehouse Operations Coordinator Position Summary The Fulfillment & Warehouse Operations Coordinator is responsible for coordinating the day-to-day execution of fulfillment, pick-and-pack, warehouse, and logistics activities. This is a hands-on operational role that works closely with warehouse staff, office teams, clients, staffing resources, and final-mile delivery partners. The successful candidate will be organized, proactive, dependable, and comfortable taking ownership of daily priorities to ensure production targets and shipping deadlines are met. Full training will be provided on our internal processes, client requirements, systems, carrier portals, and operational procedures. We do not expect the successful candidate to know every aspect of the role from day one. We are looking for someone with a strong operational foundation, a willingness to learn, and the ability to gradually take ownership of the position as they become familiar with our operation. Key Responsibilities Fulfillment, Pick-and-Pack & Production Plan and coordinate fulfillment programs based on client requirements, production volumes, inventory, and deadlines. Prepare and finalize orders, quantities, production requirements, and client-specific instructions or exceptions. Review inventory and backup stock when planning upcoming production. Track incoming materials and communicate shortages, missing items, and expected arrival times. Ensure all labels, documents, and required production materials are prepared and printed before shift workers arrive. Verify labels, documents, quantities, and other production materials for accuracy before production begins. Count and reconcile labels against U.S. and Canadian production requirements. Track completed boxes and production quantities throughout each shift. Provide shift workers with clear daily production targets, priorities, and instructions. Prioritize core production volumes before custom boxes, add-ons, and other secondary work. Ensure sufficient inventory and product variety are available for add-ons and customized orders. Monitor production progress throughout the day and proactively address delays or operational issues. Keep clients informed of production progress, including providing notice as orders approach completion. Warehouse & Logistics Operations Plan daily warehouse activities based on production volumes, inbound and outbound skids, staffing requirements, inventory, and final-mile schedules. Determine staffing requirements based on expected production volumes and operational needs. Coordinate with final-mile delivery partners, including Intelcom, UniUni, Purolator, and Canada Post , regarding pickups, shipments, and delivery requirements. Perfor