community worker

Position Title: Community Housing Support Worker Competition: 26-020 Reports to: Assistant Manager of Community Services Union: BCGEU Compensation: $29.06-$31.50/hour Schedule: 8:30am-4:00pm, Monday-Friday (70 hours bi-weekly) Posting Closing Date: July 24, 2026 at 4pm Organizational Focus: Pacifica Housing has been providing safe and affordable homes for almost 40 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community. As such, we are committed to building our fast-growing team with a culture that supports our people and reinforces our core values of authenticity, leadership, respect, and social justice. Pacifica is proud to be a Certified Living Wage Employer by The Living Wage for Families Campaign. Position?s Primary Objectives: This position provides housing related case management services for outreach clients who require ongoing support by: developing and managing client case plans to promote long-term housing stability; in an integrated team approach, collaborating with partner agencies and a variety of other community organizations to support the clients? long-term housing stability; responding quickly and effectively to address issues, such as damages to a unit, conflict with a landlord or other issues that might potentially impact a tenant?s housing status; maintaining successful relationships with landlords including coordinating move-outs, storage, clean-up, damage repairs. Key Responsibilities 1. Using a strength-based client centered approach, provide comprehensive ongoing case development and management services to promote long-term housing stability, including: initiating a therapeutic relationship with new clients and assisting them in securing permanent private market housing; identifying participant strengths and barriers to stability and assisting participants in setting goals; working with participants to become familiar with each client?s situation and developing an individualized case/service plan including advocating for medical, financial and employment benefits, as needed; facilitating weekly support meetings with clients and providing ongoing support based on need; providing or facilitating the provision of training and education for Activities of Daily Living (ADL), life skills, financial literacy etc.; transporting and assisting clients to and from appointments, shopping and leisure activities, as needed; providing on-going updates in both oral and written form to the Manager on client case management issues. 2. In an integrated and coordinated team approach, engage with partner agencies and a variety of other community organizations to advocate for clients, share information, access resources, provide emergency referrals, and collaborate in joint initiatives, including: participating in Community Intake Meetings to assess new referrals from the CAA, collaborate on initiatives, and share information; providing referrals to appropriate community resources, agencies or government ministries as dictated by needs assessment; developing viable options for accommodation; providing emergency referrals to appropriate services (e.g. detox, EMHS, Hospital, police) and following up on referrals made on behalf of clients; liaising with private landlords to promote and secure housing for individuals living with mental health and/or addictions etc.; independently leading team initiatives, in collaboration wit