DevOps & Cloud Infrastructure Engineer

Open role DevOps & Cloud Infrastructure Engineer San Francisco, CA (On-site) Full-time [data-slot=checkbox-group]]:gap-3 has-[>[data-slot=radio-group]]:gap-3" aria-label="Role summary"> ]:w-full [&>.sr-only]:w-auto"> As our DevOps & Cloud Infrastructure Engineer, you will be the backbone that keeps Methodic’s platform running smoothly and efficiently. You'll design and manage the cloud environment hosting our multi-tenant SaaS platform, ensuring we meet our scalability and uptime goals. This role covers everything from CI/CD pipeline automation to monitoring production systems and optimizing performance. You will enable the development team to deploy updates rapidly (we aim for new customers to be able to launch in a day) while maintaining a secure and stable infrastructure. Responsibilities [data-slot=checkbox-group]]:gap-3 has-[>[data-slot=radio-group]]:gap-3 gap-3" aria-label="Role responsibilities"> ]:w-full [&>.sr-only]:w-auto"> Architect, implement, and maintain our cloud infrastructure (AWS/Azure/GCP) to ensure high availability, scalability, and security of the Methodic platform. ]:w-full [&>.sr-only]:w-auto"> Build and manage CI/CD pipelines that automatically test and deploy code, allowing for frequent and reliable releases. ]:w-full [&>.sr-only]:w-auto"> Monitor system performance and reliability using logging and alerting tools; proactively address issues to uphold 99.999% uptime for our customers. ]:w-full [&>.sr-only]:w-auto"> Optimize infrastructure for cost and performance, implementing auto-scaling or load balancing strategies to handle spikes (e.g., burst in transaction volumes) efficiently. ]:w-full [&>.sr-only]:w-auto"> Use Infrastructure-as-Code to manage configurations, ensuring reproducibility of environments and easy recovery. ]:w-full [&>.sr-only]:w-auto"> Collaborate with developers to make sure new services are designed with deployment and operability in mind (proper health checks, etc.). ]:w-full [&>.sr-only]:w-auto"> Lead incident response for infrastructure or operations issues: troubleshoot live problems, coordinate fixes, and perform root cause analysis with an eye toward prevention. Requirements [data-slot=checkbox-group]]:gap-3 has-[>[data-slot=radio-group]]:gap-3 gap-3" aria-label="Role requirements"> ]:w-full [&>.sr-only]:w-auto"> 5+ years of experience in DevOps, SRE, or Cloud Infrastructure roles. ]:w-full [&>.sr-only]:w-auto"> Expertise with cloud platforms (at least one of AWS, Azure, GCP) ]:w-full [&>.sr-only]:w-auto"> Strong automation skills using scripting or programming (Bash, Python, PowerShell or similar) and familiarity with any CI/CD tools (Jenkins, GitHub Actions, GitLab CI, etc.). ]:w-full [&>.sr-only]:w-auto"> Experience with monitoring and logging frameworks (e.g., Prometheus/Grafana, ELK stack, CloudWatch) and setting up alerting for critical metrics. ]:w-full [&>.sr-only]:w-auto"> Good understanding of networking and security in cloud environments (VPCs, VPN, security groups, IAM roles, encryption of data in transit/at rest). ]:w-full [&>.sr-only]:w-auto"> Proven ability to manage and optimize high-traffic, mission-critical systems. ]:w-full [&>.sr-only]:w-auto"> Calm and effective under pressure — able to rapidly diagnose issues and work with the team to restore service during incidents. Submit your application Provide a few details and our hiring team will reach out with next steps. [data-slot=checkbox-group]]:gap-3 has-[>[data-slot=radio-group]]:gap-3 gap-5"> Candidate details ]:w-full [&>.sr-only]:w-auto"> [data-slot=field]]:w-full has-[>[data-slot=field]]:flex-col has-[>[data-slot=field]]:rounded-md has-[>[data-slot=field]]:border [&>[data-slot=field]]:p-4 has-data-[state=checked]:bg-primary/5 has-data-[state=checked]:border-primary dark:has-data-[state=checked]:bg-primary/10" data-slot="field-label" for="name">Full name ]:w-full [&>.sr-only]:w-auto"> [data-slot=field]]:w-full has-[>[data-slot=field]]:flex-col has-[>[data-slot=field]]:rounded-md has-[>[data-slot=field]]:border [&>[data-slot=field]]:p-4 has-data-[state=checked]:bg-primary/5 has-data-[state=checked]:border-primary dark:has-data-[state=checked]:bg-primary/10" data-slot="field-label" for="email">Email address ]:w-full [&>.sr-only]:w-auto"> [data-slot=field]]:w-full has-[>[data-slot=field]]:flex-col has-[>[data-slot=field]]:rounded-md has-[>[data-slot=field]]:border [&>[data-slot=field]]:p-4 has-data-[state=checked]:bg-primary/5 has-data-[state=checked]:border-primary dark:has-data-[state=checked]:bg-primary/10" data-slot="field-label" for="phone">Phone number (optional) ]:w-full [&>.sr-only]:w-auto"> [data-slot=field]]:w-full has-[>[data-slot=field]]:flex-col has-[>[data-slot=field]]:rounded-md has-[>[data-slot=field]]:border [&>[data-slot=field]]:p-4 has-data-[state=checked]:bg-primary/5 has-data-[state=checked]:border-primary dark:has-data-[state=checked]:bg-primary/10" data-slot="field-label" for="linkedin">LinkedIn / Portfolio (optional) ]:w-full [&>.sr-only]:w-auto"> [data-slot=field]]:w-full has-[>[data-slot=field]]:flex-col has-[>[data-slot=field]]:rounded-md has-[>[data-slot=field]]:border [&>[data-slot=field]]:p-4 has-data-[state=checked]:bg-primary/5 has-data-[state=checked]:border-primary dark:has-data-[state=checked]:bg-primary/10" data-slot="field-label" for="notes">Notes ]:w-full [&>.sr-only]:w-auto"> [data-slot=field]]:w-full has-[>[data-slot=field]]:flex-col has-[>[data-slot=field]]:rounded-md has-[>[data-slot=field]]:border [&>[data-slot=field]]:p-4 has-data-[state=checked]:bg-primary/5 has-data-[state=checked]:border-primary dark:has-data-[state=checked]:bg-primary/10" data-slot="field-label" for="resume">Resume (PDF) a:hover]:text-primary [&>a]:underline [&>a]:underline-offset-4">Optional, max 5MB. ]:w-full [&>.sr-only]:w-auto sr-only" aria-hidden="true"> [data-slot=field]]:w-full has-[>[data-slot=field]]:flex-col has-[>[data-slot=field]]:rounded-md has-[>[data-slot=field]]:border [&>[data-slot=field]]:p-4 has-data-[state=checked]:bg-primary/5 has-data-[state=checked]:border-primary dark:has-data-[state=checked]:bg-primary/10" data-slot="field-label" for="contact_reference">Leave this field empty ]:w-full [&>.sr-only]:w-auto"> a:hover]:text-primary [&>a]:underline [&>a]:underline-offset-4 md:ml-3 md:text-left">We email a confirmation to the hiring team. 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