sustainability program coordinator

Responsibilities * Customer Service (Answering Phones and Responding to Client Inquiries or Directing Clients to Appropriate Department/Person) * Checking Voicemails and Responding to client inquiries in a timely fashion * Order Entry (Sales and Rentals) * Contacting clients to confirm delivery and pick-up dates and generate additional sales or rentals * Communicating and planning with drivers and technicians as required * Experience in conflict resolution and de-escalation * Complete Training and Certifications as Required (Mobility, Lifts, Aids to Daily Living) * Daily processing, maintenance and overall management of contract based and private rental programs * Picking and processing product for delivery * Cleaning and preparation of smaller equipment * Preparing inter-branch transfers and associated paperwork * Receiving and distribution of all inter-branch transfers and associated paperwork * Management of location stock levels and replenishing as required * Management of reports as required by management Pay: $43,000.00-$45,000.00 per year Application question(s): * Do you know how to read and set-up Excel spreadsheets Education: * Secondary School (required) Experience: * Customer Service: 2 years (required) Language: * English (required) Work Location: In person