Program Manager, GTM Strategic Programs

<h2><strong>Who we are </strong></h2> <h3><strong>About Stripe</strong></h3> <p><span style=&quot;font-weight: 400;&quot;>Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone&#39;s reach while doing the most important work of your career.</span></p> <h3><strong>About the team</strong></h3> <p>The Go-to-Market (GTM) Strategic Programs team supports Stripe&#39;s mission (to &quot;Increase the GDP of the internet&quot;) by building GTM strategy, bringing it to life through incubation programs, and providing program management expertise across global, cross-functional programs. We bring a desire to chart the unknown, rigorous thinking, and a user-first approach to problem-solving, while helping to build connections between Stripe go-to-market teams and the business overall.</p> <p>As we rapidly grow our company and customer base, we need &quot;full stack&quot; program management experts with global program experience who easily flex between:</p> <ul> <li>PMO responsibilities coordinating across a number of cross-functional team members</li> <li>Running the full breadth of building and operationalizing incubation programs from diagnosis, design, implementation, and change management</li> <li>Driving a successful transition and handover to operational counterparts across GTM and Product Operations</li> </ul> <h2><strong>What you'll do</strong></h2> <p>Our Program Managers are focused on solving GTM&#39;s most pressing challenges. We&#39;re looking for a self-starter who has demonstrated success dealing with ambiguous global-scale programs, with multi-layered stakeholder management and significant cross-functional team engagement. You have worked in a hypergrowth technology or GTM org or come from a strategic consulting background, have superior communication skills to work across the most senior stakeholders across different functions, and thrive when solving complex problems with limited oversight.</p> <h3><strong>Responsibilities</strong></h3> <ul> <li>Be accountable for building and driving large-scale programs end-to-end, and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals</li> <li>Manage directly (or coordinate) the &quot;full-stack&quot; of change management activities across stakeholder engagement and creating champions, messaging and communication planning, and support and enablement</li> <li>Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions&nbsp;</li> <li>Work cross-functionally to identify improvement opportunities for the Revenue teams spanning strategy, people, process, and technology</li> <li>Develop a Programs Center of Excellence, providing guidance, consulting, and coaching to peers and others on partner teams</li> <li>Seamlessly prioritize among various projects and synthesize data to guide and support strategy and decision</li> <li>Make C-suite-level recommendations and drive decisions, where necessary</li> </ul> <h2><strong>Who you are</strong></h2> <p><span style=&quot;font-weight: 400;&quot;>We&#39;re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</span></p> <h3><strong>Minimum requirements</strong></h3> <ul> <li>Experience working in a sales and marketing organization</li> <li>7+ years of experience in program management, business operations, management consulting, or a related discipline</li> <li>A strong track record of delivering global, complex programs with multiple constituents in a changing, ambiguous environment end-to-end</li> <li>An enthusiastic &quot;roll up your sleeves&quot; mentality</li> <li>Ability to work well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment&nbsp;</li> <li>The ability to diagnose, simplify, and structure problems and solutions while having command of &quot;the details&quot;</li> <li>Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to C-suite. You set a high bar in terms of communication effectiveness.</li> <li>Demonstrated leadership qualities throughout their work—taking ownership of challenges, selflessly supporting their colleagues, and setting the standard for quality in their deliverables</li> </ul> <h3><strong>Preferred qualifications</strong></h3> <ul> <li>Comfort operating with incomplete data and adapting and reprioritizing activities as business needs change</li> <li>Deep problem-solving and analysis experience (solving business problems—commercial, operational, financial) in a sales-oriented environment</li> <li>A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself and those around you)</li> <li>Prior experience with payments</li> <li>Comfort with SQL</li> </ul>