Forward Deployed Analytics Engineer

<div class=&quot;content-intro&quot;><h2>About Hightouch</h2> <p>Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.</p> <p>Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn&#39;t previously possible.</p> <p>Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino&#39;s, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.</p> <p>At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you&#39;re energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we&#39;d love to meet you.</p></div><h3><strong>About the Role</strong></h3> <p>We are looking for a highly analytical and customer-obsessed <strong>Forward Deployed Analytics Engineer</strong> to bridge the gap between our customers&#39; complex legacy reporting environments and the future of agentic data exploration. Sitting within the Solutions &amp; Success organization, you will be the tip of the spear in helping our enterprise customers activate the full power of Hightouch’s Agentic CDP.</p> <p>Your core mission is to deeply understand our customers&#39; existing marketing and BI reports, reverse-engineer their logic, and cleanly translate them into Hightouch. More importantly, you will architect and maintain the underlying context and semantic layers that power our chat-based reporting features. You will ensure that when a marketer asks our AI an ad-hoc reporting question, the system generates SQL that is not only accurate but highly reliable, idempotent, and perfectly aligned with the customer&#39;s unique business definitions.</p> <h3><strong>What You&#39;ll Do</strong></h3> <ul> <li><strong>Strategic Scoping &amp; Alignment:</strong> Scope difficult reporting questions and clarify the core business decisions the resulting reports must support.</li> <li><strong>Complex Reporting &amp; Translation:</strong> Audit and deconstruct complex customer marketing reports across legacy BI tools. Build, implement, and translate these into complex reports, analyses, and reusable reporting frameworks within Hightouch’s aCDP.</li> <li><strong>Deep Data Investigation:</strong> Rigorously investigate data sources, identity resolution logic, metric definitions, and audience behavior within the aCDP to ensure absolute accuracy.</li> <li><strong>Customer Enablement &amp; Training:</strong> Train non-technical and non-AI forward marketers on how to use AI effectively to brainstorm and strategize, particularly when Ads and LCM Studio are not in-scope.</li> <li><strong>Cross-Functional Collaboration:</strong> Explain your analytical findings in a clear, actionable way that helps our customers make critical business decisions.</li> <li><strong>Context Layer Engineering &amp; Documentation:</strong> Design, build, and tune the semantic context layer. Rigorously document assumptions, data limitations, and recommended next steps for ongoing use, ensuring report generation maintains strict consistency and idempotency.</li> </ul> <p>&nbsp;</p> <h3><strong>What We&#39;re Looking For</strong></h3> <ul> <li><strong>Deep SQL Expertise:</strong> You write clean, performant, and scalable SQL. You are deeply comfortable navigating cloud data platforms, particularly Snowflake and Databricks.</li> <li><strong>BI &amp; Marketing Analytics DNA:</strong> You have extensive experience building or dissecting BI reports. You understand marketing schemas, attribution models, and what metrics actually matter to a growth team.</li> <li><strong>Systems Thinker:</strong> You understand how to build robust semantic layers. You can take a messy, real-world database and organize it into a structured, highly contextualized format that an LLM can reliably query.</li> <li><strong>Customer-Facing Polish:</strong> You possess the empathy and communication skills necessary to navigate complex technical discussions, train marketers, and deliver clear findings to both engineers and non-technical stakeholders.</li> <li><strong>Martech Knowledge:</strong> You understand the modern data stack and marketing technology infrastructure (CDPs, ETL/ELT pipelines, and data activation systems).</li> </ul> <h3><strong>Bonus Points</strong></h3> <ul> <li>Prior experience working with LLMs, prompt engineering, or AI-driven analytics tools.</li> <li>Background in a Forward Deployed, Solutions Engineering, or Technical Customer Success role.</li> <li>Familiarity with array aggregation and object manipulation in modern cloud data warehouses.</li> </ul> <h3>Compensation</h3> <p>$100,000-$160,000 USD per year, location-independent. We also offer meaningful equity in the form of ISO options, with early exercise and a 10-year post-termination exercise window.</p><div class=&quot;content-conclusion&quot;><p><strong>E-Verify Statement</strong></p> <p><em>Hightouch participates in E-Verify. After you join the team, we&#39;ll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants.</em></p> <p><em><br></em><a href=&quot;https://www.rhoworld.com/wp-content/uploads/E-Verify_Participation_Poster-1.pdf&quot;><em>E-Verify Notice</em><em><br></em></a><a href=&quot;https://www.rhoworld.com/wp-content/uploads/E-Verify_Participation_Poster_ES-1.pdf&quot;><em>E-Verify Notice (Spanish)</em><em><br></em></a><a href=&quot;https://www.rhoworld.com/wp-content/uploads/ier_poster_final.pdf&quot;><em>Right to Work Notice</em><em><br></em></a><a href=&quot;https://www.rhoworld.com/wp-content/uploads/spanish_ier_poster_final.pdf&quot;><em>Right to Work Notice (Spanish)</em></a></p></div>