account executive

Account Executive ? B2B SaaS in Martech Location: Downtown Montreal | Type: Full-time, Permanent Compensation: CA$50,000?up to CA$100,000+ for consistent performers The Role Kangaroo is the customer marketing and segmentation platform for commerce with a tighter focus on the merchant relationship and a loyalty-native data layer that no competitor can match. As an Account Executive, you'll own the full sales cycle for SMB and mid-market merchants ? retail, eCommerce and hospitality brands ? from first touch to close. You'll blend inbound speed-to-lead with structured outbound prospecting, using AI-assisted workflows and intent signals to find buyers who are ready to move. If you're a consultative closer who gets energized by pipeline ownership and loves selling a product that genuinely moves the needle for customers, this is your seat. What You'll Do * Run a full-cycle sales motion across inbound leads and self-sourced outbound ? with the support of AI-powered prospecting and sequencing tools * Use trigger-event signals (new store openings, funding rounds, platform migrations, competitive churn indicators) to prioritize your outbound attack surface * Lead discovery and demo conversations that connect Kangaroo's segmentation and marketing automation capabilities to each prospect's specific growth goals * Build and manage a healthy pipeline across CRM ? tracking activity, velocity, and risk with discipline * Partner with Marketing on campaign feedback, and with Customer Success on handoffs that set accounts up for rapid activation * Represent the voice of the buyer internally ? your deal insights shape roadmap, messaging, and positioning * Hit and exceed monthly and quarterly quota; top performers reach six figures inside the first full year. Who You Are * You have 3?5 years of full-cycle SaaS sales experience, ideally in martech, commerce tech, or CRM/loyalty adjacent categories * You're a builder, not a passenger ? you don't wait for inbound to fill your pipeline * You run tight discovery, know how to multi-thread, and close without discounting * You're already using AI in your sales workflow ? for research, outreach, prep, or follow-up ? and you're curious about what's coming next * You communicate with clarity in English (written and verbal) and can hold your own on a complex platform demo * You're coachable, data-literate, and hold yourself accountable to the numbers * You're camera-ready and client-facing by nature ? polished, professional, great demeanour on Zoom, and comfortable representing the brand in every interaction. Required Skills & Experience * 3?5 years in SaaS or software solution sales, full-cycle * Proven ability to self-source pipeline through outbound * Strong consultative discovery and demo skills * Comfort selling to business owners, marketers, CMOs and ops leads simultaneously * Experience with CRM hygiene and pipeline management * Excellent written and verbal communication in English is required. Fluency in French or Spanish is a significant asset ? we actively serve markets where both languages open doors, and bilingual or trilingual candidates will stand out. Tool Proficiency * CRM: HubSpot (preferred) or Salesforce * Sequencing / Outbound: Apollo, Outreach, or equivalent * AI Tools: Claude, ChatGPT, or similar for research, outreach drafting, and call prep * Call Intelligence: Gong or Chorus (nice to have) * Commerce Context: Familiarity with Lightspeed, Shopify, WooCommerce, Big Commerce or other POS/retail environments * Communication: Zoom, Google Meet, Teams * Productivity: Google Workspace Nice to Have * Experience selling to the Retail, eCommerce and hospitality verticals * Familiarity with email marketing platforms (Klaviyo, Mailchimp, etc.) * Understanding of loyalty, CRM, or customer marketing concepts Compensation & Benefits * Competitive base salary with uncapped commission * Generous paid time off * Extended health care, dental, disabilit