assistant manager, hotel

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work setting: Hotel, motel, resort. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Prepare budgets and monitor revenues and expenses. Prepare marketing plans. Implement marketing activities. Arrange for and oversee maintenance activities. Address customers' complaints or concerns. Develop and implement business plans. Establish work schedules. Manage events. Organize and maintain inventory. Supervision: 3-4 people. Experience: 1 year to less than 2 years.