assistant manager - retail

Job Summary We are seeking a dynamic and experienced Assistant Manager to support the daily operations of our retail store. The ideal candidate will demonstrate strong leadership, excellent communication skills, and a comprehensive understanding of retail management. This role involves supervising staff, managing sales processes, and ensuring exceptional customer service to promote store growth and operational efficiency. The Assistant Manager will play a vital role in team development, merchandising, and maintaining a positive shopping environment. Responsibilities * Assist the Store Manager in overseeing daily store operations, including opening and closing procedures. * Supervise and motivate staff to achieve sales targets and deliver outstanding customer service. * Manage payroll, scheduling, and training & development initiatives for team members. * Handle customer inquiries and resolve issues promptly to ensure high satisfaction levels. * Support merchandising efforts by organizing displays, pricing products, and managing inventory levels. * Oversee POS transactions, cash handling, and bookkeeping to ensure accuracy and security. * Coordinate purchasing activities and manage store budgets effectively. * Implement marketing strategies to attract new customers and retain existing ones. * Conduct interviews, participate in hiring processes, and supervise onboarding of new employees. * Monitor sales performance metrics and prepare reports for management review. * Ensure compliance with company policies, safety standards, and operational procedures. Skills * Proven leadership experience with supervising teams in a retail environment. * Strong communication skills with excellent phone etiquette and interpersonal abilities. * Proficiency in POS systems, cash handling, bookkeeping, and basic math skills. * Bilingual or multilingual capabilities are highly desirable to serve diverse customer bases. * Expertise in negotiation, merchandising, pricing strategies, and sales management. * Experience with recruiting, training & development, and employee performance management. * Organizational skills with the ability to manage time effectively across multiple priorities. * Knowledge of marketing principles and store management best practices. * Administrative experience including budgeting, purchasing, inventory control, and recordkeeping. * Demonstrated ability to lead through motivation, coaching, and team management techniques. This position offers an exciting opportunity for motivated individuals eager to grow within a vibrant retail environment while contributing to the success of our store operations through effective leadership and customer engagement. Pay: $17.60-$19.00 per hour Work Location: In person