automation engineer

Job Description Contact Center Automation Engineer ? IVR, UI/API Automation, Java, Agile Skills Required: ? Expertise in Contact Center platforms ? IVR/Routing Automation using Cyara, Hammer, etc. ? Automation testing across UI and APIs (Selenium, Postman, Karate, etc. ? any of them) ? Agent Desktop Automation ? Core Java ? Provide technical leadership for maintenance releases, enhancements, and ongoing support activities ? Familiarity with tools like Bitbucket/Git, JIRA, Confluence, IDEs (IntelliJ/Eclipse), etc. ? Experience working in a structured scaled Agile environment Requirements Sailpoint