Business Analyst

The California State Lottery is looking to fill the exciting role of a Business Analyst ! If this opportunity would be a good fit for you, we encourage you to apply today and join our winning team! People are drawn to the California State Lottery because we: We have a worthy mission that we’re sure you’ll take pride in too. Are an energetic, creative, and talented team Value diversity and inclusion in the workplace Empower team members to bring their knowledge, expertise, and innovation Recognize individual and team contributions Support the importance of work-life balance Invest in the professional development of our team members Are dedicated to preserving our environment by lowering our carbon footprint The California Lottery is a multi-billion-dollar enterprise headquartered in Sacramento. It is one of the few state agencies that is a revenue generator, not accepting taxpayer dollars from the state’s general fund. Our mission is to provide supplemental funding to California schools while simultaneously supporting local communities. Ninety-five cents of every dollar spent by players goes back to local communities in the form of contributions to public schools and colleges, prizes and retailer compensation. In fiscal year 2023-24, the California Lottery provided over $2 billion in supplemental funding for California public schools, bringing the total contributions to more than $46 billion since we began in 1985. Lottery products are sold at more than 23,000 retail locations throughout the state. Product offerings include an average of 52 fun and entertaining Scratchers games and several draw games such as Powerball, Mega Millions, and SuperLotto Plus and daily games such as Fantasy 5 and Hot Spot. Job Description and Duties: Under the direction of the Information Technology Service Division (ITSD), Quality Assurance & Testing Supervisor (IT Supervisor II), the Business Analyst is responsible for identifying business needs, processes, requirements, logical system design, and testing for the California State Lottery's (Lottery) complex systems and applications. Work performed involves analysis to isolate and define unknown conditions, utilizing analytical capabilities and technologies to identify and develop solutions to critical problems. Work performed contributes to the development of major aspects of technology projects, products, and services that impact substantial numbers of users. The Business Analyst is expected to navigate through ambiguous scenarios where clear guidelines may not always be present and uses judgment and ingenuity in interpreting the intent of existing guidelines. Collaborates and works through ambiguous situations. Plans, designs, and executes programs, studies, and other work independently. Frequently recognized as a technical authority in the development and interpretation of guidelines. The duties for this position are focused on the Business Technology Management, Software Engineering, and IT Project Management domains; however, work may be assigned in other domains as needed. This position requires a current Information Technology Specialist I exam. If you need to take the exam or if your score has expired, click here to gain list eligibility. This position is headquartered at the Lottery Headquarters in Sacramento and is eligible for a hybrid telework schedule. Employees must be able to report to their assigned headquarters office as assigned. Travel expense to and from the assigned headquarters are the responsibility of the employee. Eligibility for telework requires the employee to reside in California per California Government Code Section 14200 which states: “telecommuting means the partial or total substitution of computers or telecommunication technologies, or both, for the commute to work by employees residing in California. You will find additional information about the job in the Duty Statement . Working Conditions Schedule: This position supports the Lottery during normal business hours from 8:00 a.m. to 5:00 p.m. unless otherwise approved by the unit manager. Weekends, long and/or irregular hours, after-hours work, and holiday work may be required. Travel: Statewide overnight travel may be required. Other: This position may be required to carry a Lottery-issued cell phone. This position may be required to be reachable outside normal business hours. Desirable Qualifications Experience leading or supporting IT project teams through the full System Development Life Cycle (SDLC), with emphasis on testing readiness, quality gate reviews, and deployment validation. Expert knowledge and experience in business analysis including requirements elaboration and business process analysis within interdisciplinary teams. Expertise in problem solving using root cause analysis methodologies. Strong analytical and critical thinking skills to understand and solve complex technology and business problems. Excellent interpersonal skills and ability to interact effectively with all levels of resources throughout the enterprise. Experience with leading or supporting System Development Life Cycle and Software Testing Life Cycle. Excellent organizational skills with ability to prioritize and reprioritize work to accommodate changing priorities. Experience using defect tracking, issue tracking, and problem management tools and techniques. Possession of a Bachelor's degree or higher from an accredited college or university in Computer Science, Software Engineering, Business Information Systems, Management Information Systems (MIS), or a closely related technical or analytical field. Possession of industry-recognized certifications related to information technology issued by professional bodies such as Scrum Alliance, Project Management Institute (PMI), International Software Testing Qualifications Board (ISTQB), Information Technology Infrastructure Library (ITIL), or equivalent certifying organizations. *Important Note: A resume and Statement of Qualifications are required to submit with your application package in order to be considered. For more information about this opportunity, benefits, and instructions on how to apply -- click the Apply button. Show more Show less