Business Analyst

TekStaff's Client has a current vacancy for a Business Analyst Duration : This is a 3 month contract located in the USA (REMOTE – working east coast hours) Job Description SUMMARY OF THE ROLE: The Operations Analyst I acts as an Operations owner or representative on projects which are primarily focused on the continuous improvement of Transaction Services. Projects could involve standardization, conversion, productivity, service quality or other strategic issues or documentation related to these areas. The job complies with Federal regulations and industry rules including, but not limited to Bank policies and procedures, as well as all job relevant Risk Management and Corporate standards. Exams- Prepare and approve initial responses to USCA Exam Management team for audits and regulatory exams, complete required data validation/lookback, etc. Issue Management- Drive solutions for identified issues, complete data validation/lookback, ensure Action Plan milestones are met, etc. Quality Review Responses- Manage Quality results Need to be proficient in all Microsoft suite applications, excellent writing skills, analytical thinking Problem solving and self-starter Must have mortgage experience Depth & Scope: Project scope may encompass other areas within Bank Operations Participates in the identification, developments, and implementation of operational efficiencies for bank operations Researches and applies Customer requirements in the development and enhancement of systems Participates in projects, communicates project status and provides timely escalation of issues to senior management to ensure project objectives are met Provides day to day business partner support for Investor and Internal Partners. Maintains a working knowledge of Operations processes and acts as a resource for resolving technical or operational issues Trains employees Assists management with the investigation of internal and external audit findings. How much time is being spent in meetings : 2 hours a week Who are they interacting with (internal/external) : Internal Will the contractor have access to any customer data? YES MUST-HAVE Hard Skills: 1.) Loss mitigation and or Asset management 3yrs 2.) FI industry 3.) Reporting ( Power apps and SharePoint) 4.) Ms office – Excel and Word ( strong proficiency) SOFT SKILLS: 1.) Strong communication skills 2.) time management skills NICE-TO-HAVE 1.) Mail merger TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment. Show more Show less