case manager

Position Summary We are seeking a dedicated and compassionate Case Manager, who is a strong advocate for and has connections to local Queer and Trans networks. As our Case Manager for new comers to Calgary that identify as 2SLGBTQ+ , you will play a crucial role in ensuring these individuals receive the necessary services and support throughout their re-settlement journey. Your experience providing support to this client group along with your fluency in Queer & Trans terminology will be essential in your Case Management responsbilitilies. Key Responsibilities * Accountable for the full client care cycle, including assessing, planning, implementing, monitoring and evaluating actions required to meet the client?s settlement and human services needed * Conducts the assessments and needs against a comprehensive social determinant of health and settlement service plan management framework. * Determines 2SLGBTQ+ clients? needs and requirements by completing intake interviews; determining need for settlement, housing, educational, medical, psycho-social, mental health and/or other external needs; reviewing external expert evaluations, objectives, and plans. * ·Developing, monitoring, and evaluating case management service plans and progress; * Facilitating interdisciplinary approaches; monitoring staff performance to meet service plan objectives. * Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in results. * Improves results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures. Requirements * A diploma or degree in the social services, RSW prefered * Preference will be given to a person with 2SLGBTQ+ lived experience * Previous experience providing support to Queer/Trans clients * Proven experience faciliting support groups and or workshops * Connections to local Queer & Trans networks * Knowledge and understanding of HIV/AIDS hisotry and current realities * An understanding and appreciation for the challenges of LGBTQ+ immigration and refugee issues * Fluency in Queer & Trans Terminology and Cultural References * Community Involvement or Activism within queer/trans spaces would be an asset * Comfort with Non-Traditional Family Structures and Chosen Family Support Join our team as a Case Manager where you can make a meaningful impact on the lives of 2SLGBTQ+ individuals while working in a supportive environment focused on collaboration and successful client outcomes. Job Type: Full-time Pay: From $60,253.00 per year Benefits: * Company pension * Dental care * Disability insurance * Discounted or free food * Employee assistance program * Extended health care * Life insurance * On-site childcare * On-site gym * On-site parking * Paid time off * Vision care * Wellness program Application question(s): * Do you have strong connetions to local Queer & Trans Networks? If yes, please list a few. * Are you fluent in Queer & Trans terminology and cultural references? Education: * Bachelor's Degree (preferred) Experience: * Case Management: 2 years (required) Licence/Certification: * RSW designation (preferred) Work Location: In person