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About Us The Department of Growth & Development drives economic growth and productivity by creating the conditions for communities, businesses and households to thrive. The Department works with key partners to foster a dynamic environment that supports housing innovation and sector development, providing the necessary solutions to grow our population and economy. The Department is also responsible for ensuring the availability of safe, suitable, and affordable housing for all Nova Scotians. Our work involves making strategic investments, leveraging new funding, and building on critical partnerships to help further position ourselves to meet current and future housing challenges. About Our Opportunity The Rent Supplement Program Administration Officer is responsible for administering rent supplement and housing benefit programs that support individuals and families to access and maintain stable housing. Reporting to the Rent Supplement Supervisor, this role involves assessing eligibility, managing benefit adjustments and renewals, and ensuring decisions are accurate, timely, and aligned with legislation, policy, and available budgets. This role balances detailed administrative work with meaningful client and stakeholder interaction. It requires sound judgment, attention to detail, and the ability to navigate complex information while working respectfully with people who may be experiencing housing insecurity or financial stress. Effective case and workload management is central to success in this position. Primary Accountabilities Under the general supervision of the Rent Supplement Supervisor, the Rent Supplement Program Administration Officer is responsible for the effective delivery of rent supplement and housing benefit programs. Key responsibilities include: Gathering, verifying, and analyzing information to determine initial and ongoing eligibility for housing benefits in accordance with legislation, policies, procedures, and available budgets Assigning housing benefits across a range of rent supplement products and managing benefit calculations, abatements, transfers, renewals, and interim adjustments Completing new client and landlord set-up, including agreements, system entries, and maintenance of accurate electronic and physical records using the Integrated Case Management (ICM) system Managing a caseload of files, including tracking deadlines, requesting income documentation,