devops engineer
Description
Field Service Engineer Salary: $75,000 per year About Williams and White Williams and White is a fast-growing technology company specializing in advanced CNC and robotic machinery used in the production and sharpening of cutting tools. Our equipment serves customers across a wide range of industries, including sawmills, furniture manufacturing, aerospace, oil and gas, and medical manufacturing. As our company continues to grow, we are looking for a Field Service Engineer to join our team. This role is ideal for someone who enjoys advanced technology, problem-solving, working directly with customers, and traveling throughout North America and beyond. Our team has recently completed installations across Canada, the United States, Brazil, Australia, and Europe. If you are passionate about machinery, automation, and travel, we'd love to hear from you. *The candidate will be onsite at customers working in an engineering capacity to drive customer success. * *When in office the candidate will work within the engineering department enhancing product designs and implementing improvements found in the field. * Responsibilities * Install and commission purpose-built CNC and robotic tool sharpening machinery at customer facilities. * Engineering Design and development * Perform machine service, maintenance, troubleshooting, and repairs. * Train customers on the operation and basic maintenance of installed equipment. * Provide exceptional on-site technical support and customer service. * *Work closely with experienced team members during training and installation * * Ensure all work is completed safely, efficiently, and to the highest quality * Full-time position. * Travel 50% minimum (week long durations) * Banked Time Off for additional hours worked Required Qualifications * Bachelor's degree in Mechanical Engineering. * Working knowledge of software and electrical systems * Experience with or familiarity with CNC programming. * Strong mechanical aptitude and trouble shooting skills. * Knowledge of CNC machinery and machine installation. * Working knowledge of PLC systems. * Excellent English communication skills, both written and spoken. * Strong customer service and interpersonal skills. * Valid passport and ability to travel internationally (Especially USA) * Willingness to travel on a regular basis. Comprehensive training will be provided. You will work alongside experienced Field Service Engineers to gain an in-depth understanding of our equipment before independently performing installations and service work. Compensation & Benefits * $75,000 * Profit Sharing * Full Medical Dental Plan Why Join Williams and White? This is an opportunity to work with cutting-edge CNC and robotic technology while traveling to customer facilities across North America and internationally. You'll be part of a growing company that values technical excellence, customer satisfaction, and continuous innovation. If you're looking for a career that combines engineering, hands-on technical work, travel, and customer interaction, we encourage you to apply. Job Type: Full-time Work Location: Burnaby, BC / Field-based (travel throughout Canada, the United States, and internationally) Job Types: Full-time, Permanent Pay: From $75,000.00 per year Benefits: * Dental care * Extended health care Application question(s): * Work schedule is a blend of shop work and travel work. High travel may be required. Up to 2 weeks per month Education: * AEC / DEP or Skilled Trade Certificate (preferred) Experience: * machine installation: 3 years (preferred) * PLC Knowledge: 2 years (preferred) * Mechanical assembly: 3 years (preferred) * Mechanical Engineering: 2 years (preferred) Language: * English Perfectly as an absolutely fluent speaker (required) Licence/Certification: * Driving Licence (required) * Ability to travel to the USA (requir