director of technology management

Competition # : 49516 Department: Cyber Security & Digital SolutionsLocation: HALIFAXType of Employment: TermUnion Status: Exclusion - Non Union - NSPG Closing Date: 13-Aug-26 (Applications are accepted until 11:59 PM Atlantic Time)About UsAt CSDS, we prioritize people?both within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible, reliable digital solutions centered around user needs. In today's tech-driven world, CSDS empowers government departments with essential digital solutions to meet Nova Scotians' expectations. As a trusted partner across government, we enable departments to fulfill their mandates with secure, user-friendly services. From healthcare and education to public safety, we collaborate to transform how services are designed and delivered. We don't just implement technology; we modernize outdated systems and reimagine processes. Our agile, data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotia's evolving needs. Joining CSDS means contributing to work that makes a real difference. From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms, you'll play a key role in building a more inclusive, responsive government for Nova Scotians. Together, we're setting new standards for digital public service, delivering resilient solutions that meet today's needs?and anticipate tomorrow's challenges. About Our OpportunityThe Early Years Modernization Project is helping shape a more modern, connected, and user-centred digital solution to support the Early Learning and Child Care system in Nova Scotia. By improving how families, educators, operators, and government connect and share information, the project will support better access, affordability, quality, planning, and decision-making across the system.The Early Years Modernization Project is seeking an experienced Product Director to provide strategic product leadership for a major, multi-year digital transformation initiative. In this role, you will work with program partners to identify, assess, and advance digital transformation opportunities; define the product vision and roadmap; lead product management activities in an agile delivery environment; work closely with internal and vendor partners; and provide leadership for the service design function.This role will play a key part in identifying, shaping, and advancing digital transformation and modernization opportunities. Working with business partners, service designers, delivery teams, and technical specialists, the Product Director will use research, service design, data insights, and partner engagement to reduce administrative burden, improve service experiences, support digital adoption, and deliver practical, measurable improvements for families, operators, educators, internal staff, and government partners.Primary AccountabilitiesPartner with program leaders to identify and advance digital transformation and modernization opportunities, using evidence, user research, operational data, and policy objectives to improve outcomes, reduce administrative burden, and create measurable public value.Define and maintain the product vision, roadmap, objectives, and success measures, ensuring decisions align with program goals, user needs, business priorities, delivery capacity, and government standards.Lead and supervise the service design function, using research, journey mapping, usability testing, and current-state analysis to improve the user experience and service delivery across internal and citizen-facing digital services.Work collaboratively with the project team to translate research findings, policy intent, operational requirements, and technical constraints into clear, feasible, user-centred, and sustainable product decisions and digital service requirements.Lead key product management activities within