front desk agent

We?re looking for someone to join our awesome team as a Front Desk Agent at Holiday Inn Express in Bowmanville. When you?ll work here, you?ll feel right at home. It?s an environment where guests are your neighbours, co-workers are your friends and where simple acts make for lasting impressions. Things you would be required to do: * Check- in guests in and out of hotel * Book reservations for individuals, families and groups as required * Provide excellent customer service as per hotel and Brand standards * Greet walk-in guests and guests with reservations when they arrive at the front desk * Schedule services, such as taxi pick-ups, when guests inquire * Refer guests to local amenities and venues * Communicate guests? requests and complaints to the appropriate department The Ideal candidate should have * Front Office experience * Must be quick on their feet * If you speak multiple languages, it would definitely be an asset * You should be neat, professional and well groomed * You should possess strong organization time management skills, attentive to details * If you have previous experience with computers in a service related position, it would be awesome * You should be able to stand for extended periods of time * You should possess excellent communication skills * Positive attitude and outgoing personality is essential **Please note you must be able to work Shifts including days, evenings, weekends and holidays We look forward to seeing your application. Job Types: Full-time, Part-time, Permanent Pay: $17.90-$18.60 per hour Work Location: In person