front desk agent
Description
The Holiday Inn Express® brand looks for people who are savvy, curious and care enough to offer the best guest experience. The Holiday Inn Express & Suites is located on 7815 Kent Blvd, Brockville, ON. Independently owned and operated by R & DQ Enterprises Ltd., our hotel is looking for a friendly and professional people to join our team. At the moment we?re looking for Front Desk Agents. In this position, you will be responsible for the following duties: Process telephone calls. Take/Cancel/Change room reservations. Register arriving guests and assign rooms. Provide information on hotel facilities and services. Provide information about services available in the community. Process Wake-up calls. Process guests' departures, calculate charges and receive payments. Experience in Sales and Customer Service is an asset. Flexible to work all necessary shifts (7-3, 3-11, 11-7) Hospitality experience considered an asset Qualifications Ideally, you will have 1-2 years of experience, with relevant school/college qualifications. In return, the Holiday Inn Express & Suites will offer you opportunities to learn new skills and grow your career. On top of this, you?ll join a great team that makes work fun, so you will feel motivated to come to work every day. Come join our team! Pay: From $17.60 per hour Benefits: * Dental care * Extended health care Experience: * Hotel & Accommodations Guest Services Staff: 1 year (preferred) Work Location: In person