front desk agent

Job Summary We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming environment. This role requires strong organizational skills, proficiency in office software, and the ability to manage multiple tasks efficiently. Experience in a dental office setting is preferred but not mandatory. Responsibilities * Greet and assist clients as they arrive, ensuring a positive first impression. * Manage appointment scheduling and confirmations using computerized systems. * Handle incoming calls and respond to inquiries with professionalism and courtesy. * Maintain accurate records of client interactions and transactions. * Perform clerical duties such as filing, data entry, and proofreading documents. * Support office operations by maintaining cleanliness and organization at the front desk area. * Collaborate with team members to enhance customer support and service delivery. Experience * Previous experience in a front desk or customer service role is preferred * Strong organizational skills with attention to detail for effective clerical work. * Excellent communication skills, both verbal and written, to interact effectively with clients and staff. * Ability to multitask in a fast-paced environment while maintaining professionalism. Join our team as a Front Desk Agent where you can make a difference in our clients' experiences while developing your career in a supportive environment. Job Type: Part-time Pay: $16.00-$17.00 per hour Benefits: * On-site parking Ability to commute/relocate: * Strathmore, AB T1P 1H8: reliably commute or plan to relocate before starting work (preferred) Language: * English (preferred) Work Location: In person