front desk manager, hotel

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Tasks: Develop and implement policies and procedures for daily operations. Negotiate with suppliers for the provision of materials and supplies. Perform front desk duties. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Establish work schedules. Employment terms options: Early morning. Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Morning. Support for youths: Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth.