GCP Cloud Engineer

Job Title: GCP Cloud Engineer Location: Dallas, TX (3 Days Onsite) Job Summary The Cloud Operations Engineer (L1/L1.5) provides operational support for enterprise cloud environments with a primary focus on Google Cloud Platform (GCP). The role acts as the first point of engagement for cloud incidents, operational events, and service requests while ensuring adherence to ITIL-aligned service management practices. Key Responsibilities Monitor cloud infrastructure and respond to alerts from enterprise monitoring tools. Perform L1 and L1.5 incident triage, troubleshooting, and remediation. Manage incidents, requests, and operational tasks through ServiceNow. Support GCP services including: Compute Engine IAM VPC DNS Storage Load Balancing VPN Logging Participate in major incident bridges and war rooms. Execute runbook-driven operational activities and health checks. Support change reviews, risk assessments, pre/post implementation validations, and approved operational changes. Maintain SOPs, runbooks, KEDB articles, and knowledge repositories. Provide shift handovers and operational reporting. Identify automation, toil reduction, and service improvement opportunities. Required Skills Google Cloud Platform (GCP) GCP Build GCP Infrastructure Services Terraform (Infrastructure as Code) GKE (Google Kubernetes Engine) Linux Administration Basic Networking: TCP/IP DNS VPN Routing Firewalls ServiceNow Cloud Operations and Incident Management Preferred Skills AWS exposure Azure exposure Kubernetes (GKE) Docker GitHub Azure DevOps Jenkins Ansible Workflow Automation Cloud Security and Governance Qualifications Minimum 5 years of experience in: Cloud Operations Infrastructure Operations NOC Operations IT Operations SRE Operations Cloud Support environments Preferred Certifications: Google Associate Cloud Engineer Google Professional Cloud Architect Ability to work the assigned shift: 12:00 PM to 8:00 PM Central Time. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf