Guest Service Agent

Job Description Job Description Primary Responsibilities: Registers guests into the hotel in a prompt and courteous manner using upselling techniques to maximize room rates; prepares for group check in and out and VIP arrivals; becomes informed of events/ functions in the hotel during the shift. Checks guests out of the hotel; processes customer payments according to established policies and procedures. Responds to guest requests promptly; promotes hotel services, facilities and outlets; provid…