Guest Services - GSR

The Guest Services Representative is responsible for delivering an exceptional and seamless guest experience while upholding the company's Mission, Vision, and Values. This position ensures that all guests are welcomed and assisted with professionalism, efficiency, and genuine hospitality. Key Responsibilities: Provide exceptional service to all guests, ensuring a positive and memorable experience. Manage reservations, confirmations, check-ins, check-outs, and gift certificate transactions thro…