guest services manager

Education: Secondary (high) school graduation certificate. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Negotiate with suppliers for the provision of materials and supplies. Negotiate with clients for the use of facilities. Prepare budgets and monitor revenues and expenses. Arrange for and oversee maintenance activities. Address customers' complaints or concerns. Establish work schedules. Experience: 2 years to less than 3 years.