host/hostess, dining room

Joining us means becoming part of an extraordinary and dynamic restaurant team. As a Host, you're the first point of contact for our guests ? setting the tone for an exceptional dining experience from the moment they walk through the door. You'll work closely with both the front-of-house and back-of-house teams, learning our proven systems and procedures while bringing a professional, enthusiastic attitude to every shift. Your warm hospitality and attention to detail will help set our restaurant apart and create a rave-worthy guest experience.The day to day:You exude a warm and welcoming presence, in person and over the phone ? even during the busiest timesYou communicate confidently and clearly with Servers, Bartenders, and Managers to manage guest flow throughout the restaurantYou escort guests to their tables, engaging them with friendly conversation and a sincere smileYou are detail-oriented, accurately taking and managing reservations both in person and by phoneYou understand the importance of first impressions ? keeping the front entrance, host stand, and surrounding areas clean, organized, and fully stockedYou'll quickly become familiar with table numbers and floor plans, staying aware of section availability and server rotationsYou assist with other duties as assigned, always supporting the team and the guest experienceQualificationsPrevious experience as a host or in a guest-facing hospitality role is an assetStrong communication and organizational skillsCalm under pressure, with a proactive and team-oriented mindsetComfortable using reservation and table management systems (OpenTable) - preferredA passion for hospitality and creating exceptional guest experiencesValid Smart Serve Certification RequiredAvailable to work flexible shifts, including evenings, weekends, and holidaysThis is a part time position (2-3 shifts per week)1 year Opentable experience is preferred but not requiredLegally eligible to work in CanadaAdditional InformationThis is a current vacancy.Wage: $17.60 + shared gratuitiesAI DisclosureTo ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.Accessibility & AccommodationOliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.Equity, Diversity & InclusionWe value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.Company DescriptionMichelin-recognized and located in the heart of Toronto's vibrant Chinatown, R&D is a creative and contemporary concept where bold flavours and inventive dishes take center stage. Joining us means becoming part of a team of culinary innovators and hospitality professionals who thrive on pushing boundaries, delivering exceptional service, and delighting guests with memorable dining experiences. You'll contribute to a dynamic, trend-setting environment where creativity, precision, and passion define every moment.What's in it for you? GratuitiesComprehensive health, dental, and vision benefits, including enhanced mental health coverageDiscounted gym membership Access to our Employee Assistance Program for confidential support50% dining discount at all O&B restaurants for you and up to three guestsEmployee Referral ProgramJoin one of Canada's leading hospitality companies, where a wide range of exciting internal career opportunities await!