IT Systems Administrator

Job Description The Office of the Governor, Division of Administrative Services is looking for an IT Systems Administrator to join our team in Juneau! The Office of the Governor (GOV) Information Technology team is a cross-trained team of six consisting of three junior positions, two senior positions, and the IT Manager. This IT Systems Administrator position is one of the team’s senior-level technical roles and supports the Office of the Governor, Office of the Lieutenant Governor, Office of Management and Budget, Division of Elections, and the Alaska State Commission for Human Rights. The GOV IT team is responsible for administering, maintaining, troubleshooting, and securing the department’s technology environment, including infrastructure, endpoints, servers, enterprise services, and network-connected devices. The successful candidate must be professional, approachable, and committed to providing excellent customer service to staff at all levels of the department. Please note: This position is not eligible for telework or remote work. The successful candidate must work on-site in Juneau, Alaska. Applications from candidates who are unable or unwilling to work in Juneau will not be considered. The Benefits Of Joining Our Team: Our office offers a dynamic, team-oriented atmosphere dedicated to providing high-quality customer and professional services to the State of Alaska, department staff, and the public. This position offers Public Employees Retirement System (PERS), the Supplemental Annuity Plan (SBS), health insurance, twelve paid holidays annually, and accrued paid leave. The Working Environment You Can Expect: This position is located in the Court Plaza Building in beautiful downtown Juneau, with convenient access to local restaurants and nearby trails - perfect for a walk during your lunch break. Required Technical Skills: Strong troubleshooting and root-cause analysis across endpoints, servers, infrastructure, enterprise cloud services, and network-connected devices. Enterprise Windows administration, including workstation and server operating systems, Active Directory, Group Policy, DNS, DHCP, file services, authentication services, and related infrastructure dependencies. Identity and access management practices, including account lifecycle management, role-based access, privilege control, MFA, and secure access standards. Endpoint and system security fundamentals, including patch management, vulnerability remediation, secure configuration, operational security, and audit-ready administration. Hardware, software, network connectivity, system integration, and interoperability support across a mixed technical environment. Clear technical documentation, knowledge sharing, and communication with teammates, vendors, contractors, partner agencies, and technical stakeholders. Discretion when supporting confidential, sensitive, or high-visibility systems, users, records, or operational matters. Independent workload management, including prioritizing competing requests, supporting concurrent projects, escalating risks, and following issues through resolution. Desired Technical Skills: Microsoft 365, Azure, or comparable enterprise cloud platform administration, including service configuration, identity integration, access control, monitoring, and operational support. Microsoft Power Platform support, including Power Apps, Power Automate, Power BI, environment administration, access control, connector governance, troubleshooting, documentation, and coordination with business application owners. PowerShell or comparable scripting and automation tools used for administration, reporting, configuration validation, repeatable remediation, and operational efficiency. Virtualization, enterprise storage, server hardware, and infrastructure lifecycle support in production environments. Systems monitoring, alerting, log review, operational reporting, service-health tracking, and performance/capacity analysis. Backup, recovery, disaster recovery, and continuity practices for production systems, including restore testing and operational documentation. System migrations, upgrades, application/platform transitions, and service changes, including planning, testing, implementation, rollback planning, and post-change validation. Security-focused systems administration, including hardening, access reviews, vulnerability remediation, audit support, and implementation of controls that protect confidentiality, integrity, and availability. Linux server administration, including installation, configuration, patching, user and group management, permissions, system services, logging, monitoring, troubleshooting, and secure configuration of production Linux systems. LAMP stack and WordPress administration, including Linux, Apache, MySQL/MariaDB, PHP, WordPress core/plugin/theme maintenance, configuration, patching, performance tuning, log review, backup/recovery support, SSL/TLS configuration, security hardening, and troubleshooting of web application hosting environments. Minimum Qualifications Any combination of education and progressively responsible professional experience in systems administration, infrastructure support, or related information technology operations that demonstrates the knowledge, skills, and abilities required for this position. This is typically gained through training in computer science, information technology, system administration, or a similar field, together with professional experience supporting enterprise systems, infrastructure services, and end-user computing environments. Additional Required Information Cover Letter A cover letter is required for this position.The cover letter must describe how you possess the core competencies required for this position as they pertain to the bulleted points in the job description above. Please give specific examples to demonstrate your experience, and describe how you meet the minimum qualifications for the position. The cover letter must be in standard business format. Additional Required Information Three (3) professional references with current contact information A driver’s license is required. All offers of employment at the Office of the Governor are contingent upon results of a background check. EEO STATEMENT The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer. Contact Information George Midvag IT Manager Office of Governor Mike Dunleavy george.midvag@alaska.gov Tel: 907.269.7482 Careers With The State Of Alaska Offer MANY Benefits The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work. For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.) Insurance Benefits Health insurance, which includes employer contributions toward medical/vision/dental The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information. AVTEC Confidential Correctional Officers Marine Engineers Mt. Edgecumbe Teachers Supervisory Unlicensed Vessel Personnel/Inland Boatman's Union Exempt employees (not covered by collective bargaining) The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information. General Government Labor, Trades and Crafts Public Safety Employees Association Masters, Mates & Pilots Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit) Optional Insurance Benefits Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents) Long-term and short-term disability Accidental Death and Dismemberment Long-term care (self and eligible family members) Supplemental Survivor Benefits Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses Retirement Benefits Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) Matching employer contribution into a defined contribution program (new employees) Employer contribution into a defined benefit or defined contribution program (current employees) Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security Option to enroll in the Alaska Deferred Compensation Program Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options See https://drb.alaska.gov/retiree/ for additional information Paid Leave & Other Benefits Personal leave with an accrual rate increase based on time served Twelve (12) paid holidays a year