logistics coordinator

Canada Fortune Group O/A Used Clothing Exports Canada Fortune Group O/A Used Clothing Exports is seeking a reliable, organized, and proactive Logistics Coordinatorto support our growing operations. The ideal candidate will play a key role in ensuring the efficient movement of goods and maintaining strong communication with customers, drivers, and internal teams. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we want to hear from you. Key Responsibilities:Logistics & Dispatch Coordination * Plan, organize, and schedule daily shipments and pickups. * Coordinate with drivers, warehouses, and third-party carriers to ensure timely dispatching. * Track shipment progress and resolve issues such as delays or route disruptions. * Maintain accurate dispatch logs and transportation records. Customer Service & Communication * Serve as the primary contact for customers regarding delivery updates, inquiries, and service requests. * Provide exceptional customer support through email, phone, and in-person communication. * Build and maintain strong relationships with clients and partners. * Communicate delivery timelines, changes, and other logistics details in a clear and professional manner. Administrative & Reporting Tasks * Prepare and manage shipping documents, invoices, BOLs, and related paperwork. * Utilize Microsoft Office (Excel, Word, Outlook) for tracking data, creating reports, and managing schedules. * Update internal systems and files with accurate shipment and customer information. * Assist management with daily logistics reports and operational updates. Skills & Qualifications: * Proficiency in Microsoft Office, especially Excel, Word, and Outlook. * Strong verbal and written communication skills. * Customer service or sales experience is required. * Previous dispatching or logistics experience is an asset (but not mandatory). * Ability to handle multiple tasks and prioritize effectively. * Strong problem-solving skills and attention to detail. * Ability to work in a fast-paced environment and remain calm under pressure. * Team-oriented mindset with the ability to work independently when needed. Job Details: * Job Type: Full-time * Salary: $17.60?$18.00 per hour * Work Remotely: No Job Types: Full-time, Permanent Pay: $17.60-$18.00 per hour Benefits: * On-site parking Ability to commute/relocate: * Mississauga, ON: reliably commute or plan to relocate before starting work (preferred) Application question(s): * Would you be able to commit for a minimum of 2 years? * Are you a team player? Experience: * logistics: 1 year (preferred) Work Location: In person