manager, hotel front desk

Education: Secondary (high) school graduation certificate. Tasks: Develop and implement policies and procedures for daily operations. Supervise staff. Conduct performance reviews. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Prepare marketing plans. Implement marketing activities. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Develop and implement business plans. Establish work schedules. Organize and maintain inventory. Supervision: 3-4 people. Computer and technology knowledge: MS Word. Central reservation system (CRS). MS Excel. MS Office. MS Outlook. MS Windows. Transportation/travel information: Valid driver's licence. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Combination of sitting, standing, walking. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Employment terms options: Early morning. Experience: 7 months to less than 1 year. Employment terms options: Evening. Flexible hours. On call. Day. Weekend.