network analyst

About VCURA VCURA is a 16-year-old, Canadian-owned cybersecurity-focused technology solutions provider. We help organizations assess, design, implement and manage secure technology environments through a combination of cybersecurity products, professional services and managed services. Our success is built on strong client relationships, technical expertise and a consultative approach to solving business and security challenges. We are looking for an experienced Network Analyst to support, maintain and improve enterprise network environments for VCURA clients. Our Core Values At VCURA, we expect every team member to demonstrate: Integrity ? Problem Solving ? Accountability ? Collaboration ? Deliver Results Why Join VCURA? * Join an established and growing Canadian cybersecurity and technology company. * Work with respected networking, cybersecurity and infrastructure technologies. * Participate in major client projects and ongoing enterprise network operations. * Collaborate with experienced networking, cybersecurity and technical-services professionals. * Gain exposure to a wide range of client environments and technical challenges. * Participate in vendor training, certification and professional-development opportunities. * Work in a team environment that encourages knowledge sharing, initiative and professional growth. * Receive a competitive compensation and benefits package. The Opportunity The successful candidate will provide enterprise network implementation, operational support, maintenance and troubleshooting for VCURA clients. This is a hands-on technical role for someone with strong Cisco networking expertise who can work independently, take ownership of client environments and collaborate effectively with other technical professionals. The Network Analyst will support the full lifecycle of enterprise network infrastructure, including monitoring, maintenance, troubleshooting, patching, upgrades, implementation and lifecycle planning. You will work closely with VCURA?s technical teams, client stakeholders and technology vendors to help ensure network environments remain secure, stable, supported and aligned with the client?s business requirements. This includes: * Maintaining the health, availability and performance of enterprise network infrastructure. * Responding quickly and following through on technical and client commitments. * Identifying and resolving network issues before they significantly affect business operations. * Planning and completing patches, upgrades and preventative maintenance. * Supporting the implementation and deployment of new network systems. * Providing technical input into network architecture and design decisions. * Developing clear maintenance plans, test plans, technical documentation and project timelines. * Communicating effectively with both technical and non-technical client stakeholders. * Working collaboratively with VCURA?s networking, cybersecurity and service-delivery teams. * Building trusted client relationships through reliable, professional and responsive service. What You?ll Do Maintain and Support Enterprise Networks * Perform day-to-day monitoring, maintenance and support of enterprise network and communications infrastructure. * Monitor the health, availability, capacity and performance of network systems. * Maintain switching, routing and wireless infrastructure to help ensure systems operate at peak health. * Perform preventative maintenance and proactive monitoring to minimize outages and service disruption. * Review alerts, incidents and service tickets through platforms * Identify recurring issues and recommend improvements to increase reliability and operational efficiency. Troubleshoot and Resolve Network Issues * Diagnose and resolve complex network performance, connectivity and configuration issues. * Troubleshoot routing, switching, wireless, communications and related infrastructure. * Upgrade network device hardware, soft