office administrator

A Plus Quality Inc is seeking a highly organized and customer-oriented Office Administrator to join our dynamic team. The ideal candidate will have excellent communication skills and a strong ability to multitask. *Responsibiltes: * * Manage and maintain office administrative tasks, including filing, data entry, and inventory management. * Provide exceptional customer support, addressing inquiries and resolving issues promptly. * Schedule appointments and send reminders to clients. * Follow up with clients to ensure satisfaction and address any concerns. * Reach out to potential clients for our services. * Assist with getting and answering reviews. * Handle warranty claims and order replacement parts. * Answer incoming calls and provide professional customer service. * Manage specific client accounts and build strong relationships. * Assist with marketing and sales efforts as needed. *Qualifications: * * Experience in office administration or customer service is preferred. * Strong organizational and time management skills. * Excellent communication and interpersonal skills. * Proficiency in QuickBooks, Microsoft Office Suite & Google Workspace * Previous experience in office administration, customer service, or a service-based industry preferred * Experience with field service management software is preferred * Ability to work independently and as part of a team. * Social Media and Marketing Proficient *Benefits: * * Competitive salary and benefits package. * Opportunities for growth and development. * Supportive and collaborative work environment. Job Type: Full-time Pay: $20.00-$25.00 per hour Benefits: * Flexible schedule * On-site parking Education: * Secondary School (preferred) Experience: * Customer service: 1 year (required) * Administrative: 1 year (required) Location: * Concord, ON L4K 3W7 (preferred) Work Location: In person