Principal Business Consultant - SMB Lead

Veeva is building the industry cloud for Life Sciences through software, data, AI, and Business Consulting working together. Learn more about our products, vision and values, and status as a public benefit corporation on our website. Consulting is changing, and we’re not like other firms. Veeva Business Consulting was launched in 2019 and has grown quickly and organically to a global organization of over 400 people. Our team is focused on making the life sciences industry more efficient and effective through software, data, and consulting working together. We expect significant growth in Business Consulting as we look towards 2030, and are looking for great people to make it happen. The Role As a Principal - Small Medium Business (SMB) Lead in our Commercial Practice, you will help customers bring treatments to patients faster by transforming how they capture and utilize Commercial Evidence, with Technology, Data, and AI. You will focus on reshaping operating models, driving organizational change, and measuring tangible business value. Some of our key areas of focus include: Harnessing the power of Commercial Evidence with Agentic Commercial Vault CRM migrations & implementations Activating Veeva’s agentic capabilities in Vault CRM Identifying future customer engagement capabilities needed and the path to transformation Transforming and modernizing the way HCP engagement is planned and executed Optimizing field force direction, productivity, and effectiveness Defining the strategy and execution to realize account-based engagement Accelerating launch through a data-driven approach Lead the SMB space: Build your practice to support SMB customers from pre-commercial to LOE, shaping offerings and driving revenue of $2.5M+ Partner with autonomy: Work directly to establish deep, collaborative relationships across Veeva’s sales, strategy, product & services teams People Leadership: Manage and mentor high-performing consulting teams, taking responsibility for the professional growth and delivery standards of the practice Thought Leadership: Develop and champion industry-leading thought leadership in Commercial & Customer to keep Veeva at the cutting edge of Life Sciences Customer Success: Serve as a trusted advisor to C-suite stakeholders, leveraging Veeva’s data and software to solve their most critical challenges Experience: 10+ years of Life Sciences Consulting experience (Management Consulting preferred) Track Record: Proven ability to win and deliver a $2M+ book of consulting business Expertise: Deep domain knowledge in customer engagement strategy, sales and commercial operations, omnichannel, marketing excellence, key account management, and/or medical affairs are preferred and a comprehensive understanding of the Life Sciences landscape along with a passion for AI Leadership: Extensive experience building teams & business and managing multiple project teams and senior-level customer relationships Education: Bachelor’s degree or higher Knowledge o