Description
About The Company SS&C Technologies is a leading global provider of mission-critical, cloud-based software and services tailored to the financial services and healthcare industries. Renowned for innovative solutions and exceptional customer service, SS&C empowers organizations to operate more efficiently, manage risk effectively, and achieve their strategic objectives. With a strong focus on technological advancement and operational excellence, the company offers a comprehensive suite of products and services designed to meet the evolving needs of its clients worldwide. Committed to fostering a diverse and inclusive workplace, SS&C Technologies values integrity, collaboration, and continuous improvement as core principles driving its success. About The Role We are seeking a highly skilled Salesforce QA Engineer to join our Business Applications team. In this role, you will be responsible for designing, executing, and maintaining comprehensive test plans and test cases for Salesforce and related systems. Your primary focus will be to ensure the quality, functionality, and reliability of Salesforce features, integrations, and business processes. You will collaborate closely with cross-functional teams including product owners, developers, and business analysts to validate complex workflows and integrations with systems such as CPQ, Zuora, DocuSign, and others. The ideal candidate will have a strong understanding of Salesforce functionalities, testing methodologies, and automation tools, with a keen eye for detail and a passion for delivering high-quality solutions that support our business objectives. Qualifications 3+ years of QA/testing experience with Salesforce platform Strong understanding of Salesforce functionalities, including Salesforce CPQ Experience testing integrations and end-to-end business processes Familiarity with Agile/Scrum development methodologies Proficiency with defect tracking and test management tools Ability to translate business requirements into thorough test cases Experience supporting User Acceptance Testing (UAT) with business stakeholders Knowledge of Salesforce data structures and architecture Experience with Zuora and DocuSign integrations Experience with test automation tools and frameworks Salesforce certifications such as Salesforce Admin or Platform App Builder Strong communication and attention to detail skills Responsibilities Design, develop, and execute detailed test plans, test cases, and test scripts for Salesforce features and enhancements Perform functional, regression, and integration testing across Salesforce and connected systems Validate complex business processes spanning multiple systems such as CPQ, Zuora, and DocuSign Collaborate with Business Analysts and Product Owners to ensure requirements are clear, complete, and testable Identify, log, and track defects; partner with developers to facilitate resolution and retesting Support release management activities, including deployment validation in sandbox and production environments Develop and maintain automated test scripts to improve testing efficiency and coverage Contribute to the continuous improvement of QA processes, documentation, and testing standards Participate in Agile sprint ceremonies including backlog grooming, planning, demos, and retrospectives Support UAT sessions with business stakeholders to validate deliverables and ensure user satisfaction Benefits Medical, dental, and vision insurance coverage 401(k) plan with company match Paid time off, holidays, and parental leave Professional development reimbursement opportunities Flexible work arrangements including hybrid and remote options Comprehensive wellness programs and employee assistance resources Equal Opportunity SS&C Technologies is an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate against any applicant or employee based on race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status, or any other protected characteristic under applicable laws. Show more Show less