retail sales associate

International Pool and Spa Centers is the leading distributor, retail, and service provider of hot tubs, swimming pools, and recreational products in southern Ontario. We have 8 retail locations across Ontario, a fast-growing online business, and the largest fiberglass pool construction division in Ontario. We are a family-run, owned business that has been in operation for over 40 years. We are currently looking for a *Retail Sales Associate *to join our dynamic and vibrant Retail Store team in our Mississauga location. If you are an energetic and ambitious individual looking for a progressive and rewarding career and thrive in a fast-paced environment with tight deadlines, this is the perfect opportunity for you! START DATE: Immediately JOB TYPE: Permanent, Full-time LOCATION: 463 Hensall Cir, Mississauga, ON L5A 1X9 *Position Purpose: *Under the direction of the Store Manager, the *Retail Sales Associate *is responsible for performing an array of functions that may include assisting customers in identifying and selecting products, as well as working as a part of a team to keep the store environment clean, safe, organized and customer-friendly. *Key Duties and Responsibilities *include but are not limited to the following: * Provide excellent customer service by greeting incoming customers, directing customers to the appropriate product area, and assisting customers with their purchases. * Perform cashier duties, including processing customer transactions, orders, and refunds. * Assess customer needs and offer solutions. * Complete the customer experience by suggesting value-added, related items. * Ensure that the products are merchandised to company standards. * Restock shelves and displays. * Cleaning, pricing, and ticketing of stock products. * Answer phones; take messages and direct calls. Other Duties& Responsibilities * Maintain a high level of product and service knowledge * Periodic inventory counts. * Ensure accuracy in all transactions, inventory, and procedures. * Maintain store cleanliness as well as a good shopping environment according to the company?s standards. * Maintain housekeeping standards. * Participate in all manner of store maintenance * Maintain a professional appearance, demeanor, and attitude at all times * Other duties as assigned. Required Competencies & Qualifications: * Commitment to providing the best service possible to our customers. * Ability to work various shifts, including days, evenings, and weekends. * Ability to make excellent sales to achieve performance in alignment with goals and objectives * Excellent customer service skills, interpersonal, organizational, and communication skills * Motivated and creative team player * Computer literate with proficiency using basic programs such as Windows and Outlook * Strong knowledge of retail sales principles, methods, practices, and techniques. * Strong problem identification and objection resolution skills. * Able to build and maintain lasting relationships with customers. * Exceptional verbal communication and presentation skills. * Excellent listening skills * Strong written communication skills. * Self-motivated, with high energy and an engaging level of enthusiasm. * Able to perform basic calculations and mathematical figures. * Ability to work in a fast-paced, dynamic environment * Professionalism and etiquette. * Able to work independently and as part of a team. * Ability to solve customer concerns through the use of sound conflict resolution processes. * Ability to multitask. * High level of integrity and work ethic. Desired Competencies & Qualifications: * 1 year of retail sales experience and a background in customer service ideal but not mandatory * High school diploma or equivalent preferred * First AID/CPR certification an asset Work Conditions * Manual dexterity required to use desktop computers and peripherals. * Ability to lift 40 lbs. _International Pool and Spa Centers values the diversity of