retail sales associate

Sales Associate (Part-Time & Full-Time) The Giftshop ? Pickering Casino Resort Pickering, ON Job Type: Part-Time & Full-Time Pay: Competitive hourly wage (based on experience) About Us The Giftshop is a premium retail destination located inside Pickering Casino Resort. We offer a unique selection of gifts, apparel, souvenirs, snacks, beverages, travel essentials, accessories, and convenience items to guests visiting the resort. We're looking for enthusiastic, dependable, and customer-focused individuals who take pride in providing exceptional service and enjoy working in a fast-paced retail environment. If you're someone who enjoys helping people, has a positive attitude, and wants to be part of a growing company with opportunities for advancement, we'd love to meet you. What You'll Do As a Sales Associate, you will be responsible for creating an exceptional shopping experience while maintaining our high standards of customer service and store presentation. Responsibilities include: * Greeting every guest with a friendly, welcoming attitude * Assisting customers with product selection and recommendations * Operating the POS system and accurately handling cash, debit, credit, and lottery transactions * Receiving, stocking, pricing, and merchandising products * Maintaining clean, organized, and visually appealing displays * Restocking merchandise and rotating inventory as required * Performing opening and closing procedures * Maintaining a clean, organized, and fully stocked store * Working efficiently in a fast-paced environment while maintaining accuracy * Supporting your teammates and contributing to a positive workplace culture Qualifications * Previous retail, boutique, gift shop, travel retail, hospitality, or customer service experience is an asset * Excellent customer service and communication skills * Friendly, positive, and professional attitude * Honest, dependable, and punctual * Strong attention to detail * Ability to multitask and work independently * Comfortable standing and walking for extended periods * Able to lift up to 30 lbs occasionally What You'll Do As a Sales Associate, you will be responsible for creating an exceptional shopping experience while maintaining our high standards of customer service and store presentation. Responsibilities include: * Delivering outstanding customer service to every guest. * Operating the POS system and confidently processing Ontario Lottery (OLG) transactions, along with cash, debit, and credit payments. * Assisting customers with lottery purchases, ticket validation, prize claims (within retailer limits), and promoting responsible lottery play. * Receiving, stocking, pricing, and merchandising products. * Maintaining clean, organized, and visually appealing displays. * Restocking merchandise and rotating inventory as required. * Performing opening and closing procedures. * Maintaining a clean, organized, and fully stocked store. * Working efficiently in a fast-paced environment while maintaining accuracy. * Supporting your teammates and contributing to a positive workplace culture. Qualifications * Previous lottery experience (OLG) is strongly preferred and will be given priority. * Previous retail, convenience store, gift shop, boutique, travel retail, or hospitality experience is an asset. * Comfortable handling high volumes of cash and maintaining accuracy. * Outstanding customer service and communication skills. * Honest, dependable, punctual, and detail-oriented. * Ability to multitask and perform well in a fast-paced environment. * Comfortable standing for extended periods and occasionally lifting up to 30 lbs. Requirements * Applicants must be 19 years of age or older. * Lottery experience is considered a major asset. Candidates without lottery experience should be willing and able to complete OLG retailer training upon hire. * Must be legally authorized to work in Canada. * Must be available to work evenings, weekends, and statut