Security Operations Center (SOC) Analyst

Job Overview We are seeking a Tier I Security Operations Center (SOC) Analyst to support a 24/7 security operations environment by monitoring, triaging, and responding to security events affecting mission-critical systems. This role is responsible for identifying and escalating potential incidents, documenting activities, and collaborating with internal teams to maintain operational readiness. The ideal candidate thrives in a fast-paced environment and is committed to delivering timely, accurate incident response. Job Duties Monitor and support a 24/7 security operations environment, including nights, weekends, and holidays as needed. Perform proactive monitoring of mission-critical communication sites and information systems. Classify, prioritize, and escalate security alerts to ensure timely response. Follow established procedures for data collection, triage, analysis, event classification, and escalation. Capture, document, and respond to events received through email, chat, voice, and other communication channels. Analyze technical data to distinguish legitimate security events from false positives and maintain triage accuracy. Assist in developing and improving operational playbooks, dashboards, metrics, and detection strategies. Coordinate with internal stakeholders to communicate incident details and recommended response actions. Support network and security incident response activities and assist with resolution efforts as directed. Job Requirements Willingness to work flexible shifts in a 24/7 schedule. Excellent communication and documentation abilities. Strong analytical and problem-solving skills. 1–3 years of experience working in a Security Operations Center (SOC) environment (highly desired).