Senior Technical Program Manager, Business Systems

Overview Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit www.outreach.io . About the Team At Outreach, Business Systems' mission is to enable and enhance corporate processes at scale. We are a centralized team providing a suite of services to other Outreachers, helping them to efficiently serve our customers and each other. We are building the team around strong critical thinkers - individuals who can navigate ambiguity and help us along our journey of discovery and transformation. The Role Outreach is looking for a Senior Technical Program Manager to join the Business Systems team as a TPM aligned closely to our Finance systems portfolio. This role owns the strategy and execution across our end-to-end Finance technology stack, spanning ERP, procurement, expense management, and HR financial workflows. The ideal candidate brings deep enterprise systems experience, strong cross-functional instincts, and the technical fluency to navigate integrations across a modern Finance tech stack. You'll partner closely with Finance, Engineering, and Operations leadership to drive delivery, shape system strategy, and build durable program practices for a high-visibility portfolio. Own the TPM strategy for Outreach's Finance systems portfolio, serving as the primary program lead across ERP, procurement, expense, and financial operations tooling Lead end-to-end program management for large-scale Finance system initiatives, including milestones, risk mitigation, dependency tracking, and stakeholder communication across Finance, Engineering, and Operations Develop and execute project plans that span multiple teams and systems; proactively identify and resolve blockers across the full delivery lifecycle Navigate shifting requirements and evolving business needs by refining scope, clarifying intent, and realigning delivery expectations with stakeholders Drive UAT coordination with business stakeholders, ensuring readiness across Finance workflows before production deployment Build and maintain program-level communication rhythms, tailored for both executive sponsors and cross-functional leads Manage cross-functional delivery challenges with limited precedent; drive convergence in complex decision spaces involving Finance, IT, and external vendors Establish and scale QA checkpoints, integration planning practices, and change management processes within the Finance systems portfolio Advise on tooling decision