Site Reliability Engineer

York Solutions is hiring Site Reliability Engineer in contract and remote capacity. Role: Site Reliability Engineer Location: Remote Hourly Rate: $50-$60.00 an hr W2 Benefits: York Solutions Offers a generous benefits package for eligible full-time employees: BCBS Medical with 3 Plans to choose from (PPO and High deductible PPO plans with Health Savings Program) Delta Dental plan with 2 free cleanings and insurance discounts Eye Med Vision with annual check-ups and discounts on lens Life and Accidental Death Insurance paid by company John Hancock 401(k) Retirement Plan with discretionary company match up to 5% Voluntary Insurance programs such as: Hospital Indemnity, Identity Protection, Legal Insurance, Long Term Care, and Pet Insurance. Flexible work environment with some remote working opportunities Strong fun and teamwork environment Learning, development, and career growth Required Skills Required Skills (5+ years unless noted) SRE / production support for vendor-coded, on-prem enterprise supply chain applications (OMS, WMS, TMS, P2P, or ERP class). Willingness and proven history of working US shift (Central Time) and participating in global 24x7 on-call rotation. Supply chain application experience across order management, warehouse, procurement, and transportation domains; TMS experience required. Hands-on experience applying AI/ML or GenAI tools (Copilot, Claude, ChatGPT, Codex, or equivalent) for operational efficiency: log analysis, RCA drafting, runbook creation, ticket summarization, or automation script generation. AIOps concepts: anomaly detection, event correlation, predictive alerting, and automated remediation. Proven experience authoring, validating, and performing gap analysis on operational runbooks and standard operating procedures. PLM vulnerability management: CVE triage, CVSS scoring, patch planning, compensating controls, and coordination with security teams and vendors. ServiceNow service ticket management: incident, problem, change, request, and CMDB workflows; queue ownership; SLA adherence. Strong SQL skills: query tuning, stored procedures, execution plans, index analysis, log/replication review (SQL Server and/or Oracle). Red Hat Enterprise Linux (RHEL) administration on VMs: patching, systemd, storage/LVM, networking, performance tuning, shell scripting (Bash), Python. Kafka operations: topic/partition design, consumer group monitoring, lag remediation, schema registry, DLQ handling, broker health. REST API design, troubleshooting, and instrumentation; experience with API gateways, authentication (OAuth/JWT), and payload tracing. Stargate API framework: configuration, integration patterns, and troubleshooting for client-facing and internal services. VMware / virtualization fundamentals: snapshots, HA clusters, resource allocation, and DR failover testing. Deep experience with cron / scheduled job frameworks, batch processing, and