Solutions Architect

Solutions Architect | Hybrid NYC | Up to $250,000 DOE What's In It For You Join a high growth, venture backed AI technology company at an exciting stage of expansion Work with cutting edge AI technology delivering real business impact for enterprise customers Collaborate with a talented team while engaging directly with senior stakeholders Influence product direction and technical strategy through customer insights Enjoy significant opportunities for ownership, growth, and career progression What You'll Do Act as the primary technical advisor to enterprise customers throughout the sales and implementation lifecycle Lead architecture, security, and deployment discussions to ensure successful platform adoption Partner with Product, Engineering, and Customer Success teams to address customer requirements and technical challenges Build trusted relationships with senior technical stakeholders, providing guidance on integrations, infrastructure, and best practices Gather customer feedback and help shape future product enhancements What You'll Bring Experience in a customer facing technical role such as Solutions Architect, Technical Account Manager, Sales Engineer, or Cloud Architect Strong understanding of cloud infrastructure, networking, security, and enterprise systems Experience with AWS, Azure, or GCP, with the ability to troubleshoot complex technical challenges Excellent communication and stakeholder management skills, with the ability to engage both technical and business audiences A proactive, customer focused mindset with a passion for technology and innovation Interested? Apply now or send your updated resume to j.johnson-marjanovic@franklinfitch.com.