Solutions Architect

Job Description – Solution Architect (Technical Publications) Position Title: Solution Architect – Technical Publication sLocation: Hagerstown / Fredrick, MD Hybrid or Remot e Role Summa ryWe are seeking an experience d Solution Architect – Technical Publicatio ns to lead the design, implementation, and transformation of enterprise Technical Publications ecosystems. The role will be responsible for defining information architectures, content reuse strategies, publishing frameworks, and service information solutions using industry-leading platforms such a s PTC Arborte xt , Arbortext Content Delivery (AC D), and structured authoring standard s.The ideal candidate will have deep expertise in technical documentation, service information management, parts catalog solutions, and digital publishing architectures, with the ability to align business requirements with scalable and reusable content solutions. The role aligns with Technical Publications solution offerings, structured content management, standards compliance, publishing automation, and AI-enabled documentation initiatives. [Tata Techn...full deck | PowerPoint], [Tata Techn...Offerings | PowerPoin t] Key Responsibilit iesInformation Architecture & Content Strat egyDefine and govern a Common Information Architecture (C IA) across multiple product lines and business uni ts.Establish content models, metadata frameworks, taxonomy structures, and information standar ds.Design and implement scalable topic-based authoring frameworks to support content reuse and modular documentati on.Develop and maintain content governance processes and publishing standar ds.Technical Publication Solution Architect ureArchitect enterprise Technical Publications solutions leveraging structured authoring and content management technologi es.Define end-to-end content lifecycle workflows covering authoring, review, approval, translation, publishing, and delive ry.Create high-level and detailed architecture documentation, solution blueprints, and technical specificatio ns.Arbortext & Publishing Technolog iesLead implementation and optimization of:Arbortext Edi torArbortext Publishing Engine ( PE)Arbortext Content Delivery (A CD)XML/DITA/S1000D based publishing soluti onsDesign and maintain publishing workflows, automation frameworks, and multi-channel publishing outpu ts.Develop and manage stylesheets, templates, FOSI/XSL-FO configurations, and publishing customizatio ns.Topic Structures & Content Re useDefine topic structures and document architecture standar ds.Establish content reuse methodologies usi ng:Conditional t extVariable cont entContent referen cesShared modu lesProduct varia ntsDrive documentation standardization and reduction of duplicate conte nt.Service Information Management (S IM)Design and implement Service Information Management solutio ns.Lead integration of engineering and service information syste ms.Support SIM processes includi ng:EBOM to SBOM transformat ionService Parts Catalog creat ionParts list generat ionTechnical illustrations integrat ionService documentation synchronizat ionEnsure accurate linkage between product structures, parts information, illustrations, and service procedur es.Digital Transformation & Innovat ionEvaluate emerging technologies including AI-enabled documentation solutio ns.Drive automation initiatives for content migration, document conversion, content generation, and publishing optimizati on.Lead proof-of-concepts (POCs) and technology evaluatio ns.Stakeholder & Delivery Leaders hipCollaborate with Engineering, Aftermarket, Service, Manufacturing, Product Management, and IT tea ms.Conduct architecture reviews and provide technical leadership to development and documentation tea ms.Support customer workshops, solution demonstrations, RFPs, and consulting engagemen ts. Required Skills & Experi enceTechnical Sk illsStrong expertise in:Technical Publicat ionsStructured Autho rin gXML DITAS1 000DInformation Architec tureExperience w ith:Arbortext Ed itorArbortext Publishing Engine (PE)Arbortext Content Delivery ( ACD)Hands-on experience develop ing:Stylesh eetsPublishing templ atesContent mo delsTopic struct uresStrong understanding of:Common Information Architec tureContent Reuse Strate giesSIM proce ssesEBOM to SBOM transforma tionService Parts Cata logsTechnical Illustrat ionsDomain Experi enceTechnical Publications for:Off-Highway Equip mentIndustrial Machi neryHeavy Equip mentSoft Sk illsStrong customer-facing consulting capabil ity.Excellent stakeholder management and communication ski lls.Ability to translate business requirements into scalable technical soluti ons.Experience leading cross-functional and globally distributed te ams. Preferred Qualifica tionsBachelor's or Master's degree in Engineering, Computer Science, Information Systems, or related f ield.PTC Arbortext certifications prefe rred.Experience with PLM systems such as Windc hill.Exposure to AI/GenAI applications in Technical Publicat ions.Experience Req uired10+ years of experience in Technical Publications, with at l east 5 years in Solution Architecture or Lead Consultant r oles.