Solutions Engineer II – ERP Customization & Integration

Summary Of Duties & Responsibilities Solutions Engineer II is a mid-level role responsible for delivering moderately complex ERP solutions. This individual works with cross-functional teams to translate business needs into system enhancements, troubleshoot issues and drive integration initiatives. The role blends hands-on development with business process understanding to support scalable BST11 ERP growth. Essential Functions ERP Development & Customization Develop custom ERP modules and integrations Create and refine reports, scripts, and automated workflows Assist with integration and data migration activities System Analysis & Troubleshooting Analyze and resolve ERP issues affecting users and operations Test and validate system changes Ensure data integrity across ERP-related systems Collaboration & Requirements Gathering Collaborate with stakeholders to define detailed requirements Lead small discovery sessions to gather process and system inputs Provide technical assistance during ERP upgrades and rollouts Estimating and Planning Assist in estimating development tasks and timelines Identify dependencies and propose solutions to reduce risk Documentation and Compliance Maintain accurate technical documentation and change logs Follow data governance and security policies Continuous Improvement Research tools and features that improve system performance Recommend enhancements to ERP functionality based on user feedback Skills & Competencies Solid understanding of ERP platforms (e.g., BST11, Deltek, NetSuite, Microsoft Dynamics 365) Proficient in SQL, C#, REST/SOAP APIs, SSRS, and other programming languages Experience with API design/consumption Strong troubleshooting, analysis and organizational skills Comfortable working independently or as part of a team Effective communicator with technical and business stakeholders Team Support/ Leadership Offer peer support and share technical knowledge with junior staff Contribute to onboarding documentation and knowledge base Represent the Development team in cross-department meetings Perform additional related duties as directed Education Or Prior Work Experience Bachelor’s degree in computer science, information systems, software engineering or a related field. Experience 2+ years Reports To The Technical Services Manager Number Supervised 0 Travel Some travel possible but not extensive Work Environment & Physical Demands This job operates in a professional office environment with standard office equipment. Remote work is supported with core hours of 9:00 a . m . –6:00 p . m . E T. The employee is regularly required to speak and listen and frequently required to stand, walk and use their hands.